Client Advisor

1 day ago

Collingwood Victoria Australia Kieser Therapy Pty Full time $45,000 - $65,000 per year

About Us

Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcome.

The Role

Join the Kieser Collingwood team as a Client Advisor, a role committed to welcoming our clients with enthusiasm and care. Responsibilities include:

  • Coordinating client appointments and managing a busy electronic clinic diary
  • Processing client payments (EFT, HiCaps, MediPass)
  • Promoting Kieser's products and services
  • Conducting membership consults
  • Providing administrative support to the leadership and clinical team
  • Answering questions and resolving problems for clients and team members
  • Consistently deliver high-quality service in accordance with Kieser standards
  • Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior computer and IT skills are beneficial.
  • This is a part-time role.

If you are passionate about building relationships and growing your career in healthcare, we'd love to hear from you.

Qualifications & Certifications

Required:

  • Valid working rights in Australia
  • First Aid & CPR Certification
  • National Police Check

Desirable:

  • 2+ years of relevant work experience

Benefits

  • Complimentary access to our strength and conditioning facility + concessional fees for family members
  • Comprehensive induction and ongoing professional development
  • Career pathways within Kieser
  • Wellbeing Program
  • 1 day of Recharge Leave and a half day of Birthday Leave
  • An unbeatable team culture, fun working environment and social events
  • Leadership Program for aspiring leaders
  • 12 weeks paid parental leave for primary carers

Diversity & Inclusion

We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.

Only shortlisted candidates will be contacted.

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