Control Room Operator- Reserve Bank of Australia

1 week ago

Melbourne, Victoria, Australia MSS Security Pty Ltd Full time $60,000 - $80,000 per year
About the Company

As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at

Culture

Our employees enjoy working with MSS because we:

  • Have a high people and culture focus;
  • Offer extensive development and progression opportunities;
  • Provide stability and certainty in a role;
  • Work collaboratively together and are high achievement focused;
  • And because we know how to have fun whilst getting the job done.

About the role

MSS Security are seeking experienced and professional Control Room Operators to work at the Reserve Bank of Australia in Craigieburn. In this role, you will be responsible for overseeing daily control room operations, managing incident responses, monitoring security systems, compiling reports, and ensuring adherence to site policies.

The site operates 24/7 and the position requires availability to work across rotating shifts, including nights, weekends, and public holidays.

Key responsibilities:

  • Accurately document any incidents or security breaches, ensuring they are communicated to the appropriate personnel.

  • Undertake the day-to-day operations of the control room, ensuring smooth and efficient processes.

  • Coordinate emergency response activities and ensure timely action.

  • Enforcing up to date Standing Operating Procedures and communicating changes of policy, procedures, and operating requirements.

  • Operate control room systems including CCTV, alarms, access control, and communication platforms.

  • Verify identification, control access, and conduct security screenings.

Ideal candidates will have:

  • Proven experience in control room operations and familiarity with security systems. This includes a strong understanding of various CCTV, access control systems.

  • High quality report writing is essential.

  • Strong computer skills including Outlook, Word, and Excel.

  • Strong communication skills and a professional demeanour.

Requirements:

  • Full Australian working rights.

  • Current Victorian Security Licence with the control room subcategory.

  • Certificate III in Security Operations.

  • Availability to work a rotating 24/7 roster.

  • Current Victorian Firearms Licence (or willing to obtain).

  • Current First Aid and CPR certificate (or willing to obtain).

  • Working With Children Check (or willing to obtain).

  • ​White Card (or willing to obtain).

How to apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

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