Casual Receptionist

2 days ago

Croa New South Wales, Australia HIGHLAND PROPERTY Full time $40,000 - $60,000 per year

WHO ARE WE?

Highland Property Group is a highly respected and innovative real estate agency. Established in 2007 with just 6 team members, we now have over 180 staff and 8 offices.

This is an exciting opportunity for a fresh face to join our team by doing casual Saturday coverage on our front desk. This role is based at our Cronulla office on Saturday's from 8:30am-4:30pm. Learn valuable administration skills and hone your customer service communication whilst getting exposure to the fast-paced world of real estate. 

This role is ideal for someone confident, well-presented, and passionate about delivering a high level of customer service. It's a great opportunity for students, professionals seeking extra hours, or anyone wanting to gain experience in a leading real estate business.

Duties and responsibilities:

  • Answer telephone calls and if available, forward to the correct person in a professional manner at all times.
  • Take messages in a timely and efficient manner
  • Greet walk-in clients and direct their inquiries correctly
  • Ensure high standards of customer service both face-to-face and on the phone
  • Deal with all inquiries with professionalism and enthusiasm
  • Organise the reception and printing areas
  • Make gift and settlement boxes ready to be sent out by agents
  • Banking and mail
  • Light kitchen cleaning duties, this area must be kept neat and tidy at all times (incl. loading/unloading the dishwasher, and taking out the garbage if required)
  • Communicate all necessary issues with Office Manager/HR

In order to be successful, you must have the following qualities:

  • Professional and upbeat telephone manner and face to face presence
  • Previous receptionist or retail/hospitality customer service experience is highly desired
  • Excellent communication skills - both verbal and written
  • A willingness to help others
  • Must be available to work as many Saturdays as possible throughout the year
  • Reliability and punctuality are essential for this role
  • Corporate attire must be worn for this role

If this sounds like the opportunity for you, please apply now We are interviewing immediately

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