Business Analyst

Hiring: Business Analyst – Contract until June
Applications will be accepted until 10 August 2025

Cloudstreet Consulting – On behalf of NT Government, Department of Corporate and Digital Development (DCDD)

About the Role

Cloudstreet Consulting is seeking an experienced Business Analyst to join our client, the Digital Services Division of the Department of Corporate and Digital Development (DCDD), Northern Territory Government. This division supports the digital systems, solutions, devices, and ICT environments required by client agencies and Government.

You will work within the Agency Business Systems – Justice and General Government (ABS-JGG) team, managing core business digital systems throughout their lifecycle, including strategy, design, development, release, deployment, operational delivery, maintenance, and retirement.

This is a contract role until June 2026, offering the opportunity to contribute to high-impact digital projects supporting justice and general government services.

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Contract Details

Location: Darwin, Northern Territory (on-site preferred)

Contract Term: Until June 2026

Engagement Type: Contract via Cloudstreet Consulting

Scope of Works:

The Business Analyst will be responsible for a full range of business analysis tasks including requirements planning and management; requirements elicitation, analysis and documentation; and capturing existing business processes and proposed changes. The Business Analyst will be required to support the relevant Project Manager or Director in the execution of the project approach and associated plan working with the business, project team members and the vendor/s as required.

Key Duties and Responsibilities:

• Facilitate workshops, interviews, and focus groups with stakeholders to elicit, analyse and document business and functional requirements, and management of requirements traceability.
  
• Conduct walkthroughs to validate and obtain approval of business analysis outputs.
  
• Provide business analysis support relevant to provision of requirements support and clarification throughout a full project development or implementation lifecycle.
  
• Undertake and support testing activities including preparing and executing test plans and cases.
  
• Applying business analysis techniques and tools to document requirements, objectives, outcomes, processes, procedures, work instructions and workflows.
  
• Delivering project documentation in alignment with NTG project management frameworks, on time, to expected quality standards as per scope and as agreed with the Project Manager.
  
• Managing sensitive information and maintaining records in line with information management policies.
  

Requirements Essential Skills and Experience:

• A minimum 6 years experience as a Business Analyst/Senior Business Analyst, including experience in requirements gathering, business process analysis/modelling, process mapping and information analysis/modelling, planning, design, testing and system integration, using industry standard techniques in a complex business environment.
  
• Experience mapping business requirements and processes to the functionality of a product whilst identifying gaps and opportunities.
  
• Demonstrated experience in being able to provide a holistic, human centred approach to the design of digital products, defining their form, behaviour, and content, drawing on a range of skills encompassing user research; interface, interaction and information design; project and time management, technical writing and usability testing.
  
• Experience in managing information requirements in line with approved record keeping and information management policies, and including traceability of business requirements.
  
• High level analytical skills and organisational skills with good attention to detail and ability to think laterally and conceptually.
  
• Highly effective client liaison, change management and facilitation skills.
  
• Demonstrated experience working in a collaborative environment with high performing teams with high priority deliverables under tight timeframes, and balancing competing priorities.
  
• Experience in end to end delivery of major business systems projects.
  
• Highly skilled in the use of Microsoft Visio and the usual office tools such as Windows, Word, Excel, PowerPoint and Microsoft Outlook (e-mail), proficient in the use of JIRA and SharePoint or ability to quickly acquire.
  
• Experience identifying and analysing complex legislative and / or regulatory requirements applicable to the relevant industry/work environment and their processes.
  

Desirable Skills and Experience:

• Experience in business process model and notation (BPMN) 2.0 standard or similar.
  
• Experience working in a Government environment.
  

Personal Qualities required of Candidate(s):

• High level social and written skills with ability to effectively communicate with team members and stakeholders.
  
• Ability to work in a large team environment with members of diverse cultures and backgrounds.
  
• Self-starter with high personal drive and a positive attitude.
  
• Disciplined and accountable for supporting and maintaining work products.
  
• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
  
• Excellent problem solver and critical thinker.
  
• Promotes teamwork and collaboration by engaging stakeholders and team members.
  
• Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.
  
  

Benefits

With a decade-long presence in Darwin, Northern Territory, Cloudstreet Consulting takes great pride in our commitment to valuing both our staff and clients as individuals with unique needs, aspirations, and talents. This approach has fostered a collaborative atmosphere that cultivates unwavering loyalty from both our clientele and our team members. We prioritize integrity, equity, and loyalty in our interactions with staff, ensuring they have ample opportunities to leverage and enhance their skills, thereby advancing their careers within the IT industry.

Benefits Include:

• Negotiable salary commensurate with experience
  
• High likelihood of contract extension
  
• Salary sacrifice options available
  
• Relocation assistance provided
  
• Advanced payment options
  
• Exceptional opportunity to collaborate with the Northern Territory Government in the stunning Top End region.
  

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