QA Lead

About DBG Health
DBG Health is a leading Melbourne-based health, wellness, and beauty company with over 1,500 professionals dedicated to making wellbeing accessible to all. Our diverse portfolio, spanning Arrotex Pharmaceuticals, VidaCorp Consumer Brands, Independent Pharmacies of Australia Group, Axe Health Services and MyDNA reflects our commitment to affordable, innovative solutions. Guided by our values of Pioneering, Accountability, Collaboration, and Tenacity (our PACT), we foster a high-performing, values-led culture where people grow, support each other, and go above and beyond for our customers. At DBG, we are Defined by Good, because helping people feel better isn't just our purpose, it's our responsibility.

About The Role
Know It All
, is a leading loyalty and insights platform helping pharmacies and organisations across industries boost customer engagement through data-driven rewards and marketing strategies.

Join our team as a hands-on
QA Lead
to mentor a talented team while ensuring our software meets the highest standards. In this role, you'll collaborate closely with product owners and developers to understand requirements and technical approaches, resolve quality issues, and champion continuous improvement. Alongside leadership responsibilities, you'll actively participate in testing, develop and execute test plans, and guide your team toward success.

Role & Responsibilities

• Lead the QA team to deliver high-quality software products and maintain effective QA processes.
• Develop, maintain, and enhance automated test suites alongside manual testing activities.
• Create and execute comprehensive test plans and cases, ensuring thorough coverage and accuracy.
• Collaborate with developers and product owners to identify, troubleshoot, and resolve quality issues.
• Mentor and train QA team members, fostering skill development and continuous improvement.
• Monitor quality metrics and drive process improvements, ensuring effective resource allocation and communication across teams.

Skills & Experience:

• 3+ years previous experience in software QA and 2+ years in a management/leadership role.
• Strong understanding of software development processes, testing methodologies, and QA best practices.
• Able to quickly adapt to new systems and perform physical testing alongside management duties.
• Proficiency with QA tools and technologies, including Jira (project management), CI/CD pipelines, GitHub Actions, test case management, and automation testing (Playwright).
• Experience in security and vulnerability testing, API testing (Postman or similar), and some performance/load testing.
• Knowledge of SQL is highly regarded and ability to define and implement QA metrics and KPIs.
• Excellent problem-solving, analytical, and communication skills, with proven experience managing QA teams and projects in dynamic environments.
• A relevant degree in Computer Science, Engineering, or related field.

Benefits & perks:
At DBG Health, we offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. DBG Health is Defined by Good. Our purpose is to create a world where feeling better is a right, not a privilege. Millions of people rely on us for access to affordable products and services that make them feel better. This is more than just a goal. It's our responsibility.

• Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more
• Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it's designed for people of all fitness levels.
• Generous parental leave scheme - ask us about it
• Access discounted private health insurance through Australian Unity, AIA Health of NIB
• We are a values-driven business fostering a supportive and friendly team culture
• Enjoy the ability to work autonomously, empowering you to drive your own success.
• Convenient head office location close to public transport, cafes and restaurants
• Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
• Ability to purchase additional leave to provide opportunity for employees to spend more precious time with family, travelling or even study
• Explore the option of paying for your vehicle costs through novated leasing

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.