QA Lead

This job is with Hogarth, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.
Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.
WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
What You'll Do
This role is an exciting opportunity for a QA Lead passionate about ensuring we meet benchmarks in the speed, accuracy, and overall quality of our client's digital marketing output. You'll play a pivotal role in ensuring Front-End HTML code for web pages and email meets the highest standards, directly contributing to the success of global brands. Excited to collaborate within a dynamic team, you'll engage with clients, agency development partners, and our offshore QA team, while also conducting hands-on testing in market. This fast-paced environment offers opportunities for professional development and exposure to innovative industry practices, and will involve working from client offices when required.

As a QA Lead, you will own the Quality Control process, ensuring all errors are identified and resolved before launch. You will be responsible for examining and testing digital output against defined criteria, ensuring adherence to standards and on-time delivery. Your role involves being a key contact between clients and agency development partners, managing tickets and bugs through QA tools, writing test plans, and actively participating in issue resolution. You will also contribute to process improvement, carry out configuration management tasks, and manage and train new team members, all while upholding Hogarth's commitment to excellence.

This role would suit a technically proficient and meticulous problem-solver, comfortable thriving in an agile, fast-paced production environment. Someone keen to participate in discussions and initiatives related to new technologies, workflows, and creative approaches in QA, contributing ideas and supporting proof-of-concept projects where applicable. Please note – this role will involve regular travel to client offices, sometimes for several weeks at a time, and requires flexibility with working hours.

About You

• You have demonstrable experience as a QA Lead or QA Engineer, with a strong background in large-scale QA environments and website testing.
• You possess an expert understanding of both manual and automated testing tools, including device management, test script creation, and reporting.
• You are proficient in Front-End Web Page testing, covering creative compliance, content QA, media assets, cross-browser compatibility, localization, usability, accessibility, and device responsiveness. Y
• You have knowledge of Defect Management tools (e.g., JIRA, Mercury/Rational tools), intermediate SQL, and basic Unix/Linux commands for navigating terminals and executing scripts.
• You are familiar with email client testing across major desktop and web clients (e.g., Outlook, Mail, Gmail, Office365, Yahoo).
• You have the ability to work efficiently in a fast-paced, high-volume production environment while maintaining the highest standards of quality matched by an obsession with detail.
• You're a proactive and strong communicator, with interpersonal skills that facilitate collaboration within a team, with clients, and agency partners, taking direction, and adapting to evolving technical requirements.
• You have a hungry interest and curiosity for emerging technologies and their application in digital quality assurance, including automation and new testing methodologies.

Diversity & Inclusion
Please contact [email protected] if you need the job advert or form in another format.

Our Hogarth Values
Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.

Honesty
We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It's not always easy but it's always worth it.

Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond "good enough" ––because we care deeply about our craft, and we're always chasing better. We love what we do, and it shows.

Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.

Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.

Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please contact [email protected] if you need the job advert or form in another format.
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