Travel Designer
2 days ago
Company Description
We're a small, passionate team with over 200 years of combined travel expertise. Our mission is to remove the guesswork from travel planning and provide clients with confidence, security, and exceptional service. We treat every holiday as an investment, offering ethical travel solutions and managing every detail—planning, coordinating, and handling logistics—so our clients can fully immerse themselves in the experience.
Role Description
Travel Designer – Belrose, NSW (Full-Time or Part-Time)
Join our vibrant team in Belrose as an experienced
Retail Travel Consultant
. We're flexible for the right candidate—full-time or part-time—with one Saturday shift every 4 weeks (9am–1pm).
About the Role
As a Travel Designer, you'll craft bespoke itineraries and sell from brochures for a diverse clientele—from young families to retirees. You'll manage end-to-end travel experiences, including consultations, itinerary planning, reservations, and supplier coordination, ensuring exceptional service every time.
Why Join Us?
- Proud
Diamond APT Agency
with a barista-style coffee machine on-site - 21 days annual leave
for full-time employees - Opportunities for
funded educational travel - Above-industry remuneration
plus a lucrative incentive scheme
Location:
On-site in Belrose, NSW
Schedule:
Full-time or part-time + Saturday every 4 weeks
If you're passionate about creating unforgettable journeys and thrive in a fun, busy environment, we'd love to hear from you
Responsibilities:
- Research and explore travel destinations, including prices, customs, weather, and reviews
- Understand clients' specifications and wishes to suggest suitable travel options
- Plan and organize travel itineraries, including booking tickets, accommodation, and transportation
- Provide clients with useful travel materials such as guides, maps, and event programs
- Collect deposits and balances, and manage payment processes
- Promote additional services and offerings
- Stay updated on industry trends through webinars, conferences, and educational programs
- Build and maintain strong client relationships
- Assist other consultants as required
- Ensure all documentation and information relevant to bookings is accurate
- Meet regular sales targets and prioritize preferred products where possible
- Deliver outstanding customer service and maintain a courteous, professional approach
Qualifications
- Minimum
2 years' experience
in retail travel consulting or a similar role - Proven ability to
design bespoke itineraries
and manage complex travel arrangements - Strong knowledge of
global destinations
, travel products, and suppliers - Proficiency in
GDS systems
(e.g., Amadeus, Sabre) and booking platforms - Excellent
customer service
and communication skills - Ability to
meet sales targets
and work within incentive structures - High attention to detail and strong
organizational skills - Ability to work
on-site in Belrose
and commit to occasional Saturday shifts - Passion for travel and commitment to ongoing
industry learning
(webinars, conferences, educational trips)
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