Case Manager Level 1

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
CASE MANAGER - PERSONAL INJURY - DARWIN, NT
At Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

What if you could put the customer at the heart of everything you do?
Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By joining our high performing team in Darwin, you will be part of a fast-paced environment dedicated to providing outstanding service innovative thinking and return to work support.

We are seeking Case Managers who will be responsible for managing a portfolio of claims from inception to finalisation in accordance with both relevant regulatory and AAL requirements. The role will be responsible for maintaining a focus on strategic collaboration and case management, to maximise return to work and return to health outcomes for claimants.

The successful applicant must reside or be willing to relocate to the Northern Territory.

About The Role

• Manage claims for individuals injured in motor accidents in the Northern Territory on behalf of MACC (Motor Accident Compensation Commission). We are specifically looking for a candidate to manage claims for some of our more catastrophically injured claimants within the lifetime care team.
• Always maintain a focus on strategic collaboration and case management to maximise return to work and return to health outcomes for claimants
• Make key liability decisions
• Build effective working relationships with a variety of key stakeholders including legal representatives, medical professionals and rehabilitation providers to drive successful outcomes

About You

• Ability to interpret legislation
• Quick learner
• Team Player
• Time management skills
• Strong analytical skills
• Attention to detail
• Demonstrated proficiency with Microsoft Office
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits And Perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer
• For more details about our benefits, visit the Allianz Careers site.

About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

Join us. Let's care for tomorrow.