Ward Clerk

• Casual positions: Enjoy flexible hours for better work life balance
• Join Australia's largest private health care provider.

The Opportunity

As a Ward Clerk, you are responsible for providing support and assistance to patients and their families within our Rehabilitation Ward. You must be passionate about being in the front line dealing with, the general public, our patients and staff.  You must also enjoy a varied and fast paced administration role.  The successful applicant would need to be flexible and have strong interpersonal and time management skills.

Key responsibilities of this job include:

• Admission and discharge processes to ensure appropriate bed management and utilisation.
• Managing incoming and outgoing calls to the ward.
• Provide timely and accurate information to queries by patients, visitors, other staff and departments.
• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
• Compilation and management of patient admission papers and clinical notes.
• Coordinating bookings of patient appointments and transport
• Flexibility to cover sporadic Saturday shifts

Skills and Experience

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.

You will also demonstrate:

• 2 years' experience in an administration hospital-based role
• Excellent communication skills with a strong customer service focus
• Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.
• High level time management and organisational skills
• Certificate in Medical terminology highly regarded
• A professional and personable disposition
• Ability to work within a team environment and multitask
• Willingness to learn and the ability to grasp concepts with ease
• Previous experience using Patient Information Systems (i.e. Meditech)
• Previous experience using hospital mainframe systems (Desirable)

About Us

Donvale Rehabilitation Hospital is a state of the art 90-bed facility providing inpatient and day rehabilitation services in Melbourne's eastern suburbs

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of 'People Caring for People' since 1964.

What's in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits.

Requirements

• Must provide aNational Police Check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Kate Cali

Ramsay Health Care is committed to Child Safety.  Details of our commitment are set out in our Code of Conduct, available at