Product Operations Manager
13 hours ago
We are looking for an experienced and passionate leader to join us as a Product Operations Manager. This is a critical leadership role that oversees the end-to-end product lifecycle, from deal creation to product management and development. You will be responsible for driving operational excellence across the team, ensuring TripADeal's product offerings remain competitive, customer-focused, and aligned with our strategic goals. If you are passionate about process improvement and fostering a culture of collaboration, this is the role for you.
Organisational StructureReporting to our Head of Operations, this is a permanent, full-time role based 100% onsite, working 4 days from our Byron Bay office and 1 day from our Varsity Lakes, Gold Coast office. However, there is flexibility on location for an exceptional candidate. You'll work Monday to Friday, 8-4pm or 9-5pm - you choose
A Day in the Life- Lead, mentor, and develop a high-performing Product Operations team of up to 12 members.
- Drive operational excellence by proactively identifying and implementing process improvements within deal production workflows.
- Collaborate closely with Marketing, Product, and IT teams to ensure campaigns are delivered accurately and key projects are successful.
- Manage key stakeholder relationships across the business, ensuring alignment and efficiently resolving operational challenges.
- Champion a culture of continuous improvement, ensuring all deals meet data integrity standards and support a seamless customer experience.
To be a Front Running Candidate
- You are an experienced leader with a proven ability to manage, coach, and develop teams to achieve their KPIs and exceed expectations.
- An exceptional communicator with strong stakeholder management skills and the ability to build relationships across diverse teams.
- Highly organised, with an exceptionally strong attention to detail and the ability to manage multiple projects in a dynamic environment.
- You have excellent time management skills and can prioritise tasks to meet tight deadlines.
- You are proficient with CRM systems like Salesforce , and experience in the travel industry is highly regarded.
Why TripADeal?
- Competitive salary package, training & career progression
- Fun, casual work environment where shoes are optional
- Flexible work hours
- Regular social get togethers
- Staff travel discounts on air travel, accommodation and holidays
- $1,040 per annum of Subsidised gym memberships & corporate Fitness Passport access
- Novated leasing and salary packaging available
- Employee Assistance Program
- Savings and discounts on groceries, shopping, entertainment, and more
- Volunteer leave as part of giving back to the local community to give back to the local community
- Generous parental leave support program
Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.
See your next destination as Product Operations Manager for TripADeal? Your future pathway is just one click away. Apply now
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