Technical Business Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description
Title:
Technical Business Analyst – SS&C Digital

Location:
Melbourne, Australia (Hybrid)

Job Type:
Full Time – Permanent

Get To Know Us
SS&C's Digital team builds modern, cloud-based financial services applications across Funds, Wealth, and Life & Pensions. We specialize in creating high-performing front-end digital experiences integrated with complex back-office financial platforms. Our mission is to deliver robust, scalable, and innovative digital solutions for global financial markets.

Why You Will Love It Here

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate Leave
• Your Wellbeing: Private Health Insurance discount, Paid Parental Leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do
As a Technical Business Analyst, you will:

• Translate business requirements into detailed technical specifications and system behaviours.
• Work with architects to define solution options and evaluate technical feasibility.
• Build sequence diagrams, data flow diagrams, and integration workflows.
• Define and document Non-Functional Requirements (performance, scalability, availability, logging, security).
• Analyse, design, and document API contracts (REST/JSON, XML, SOAP, event-driven).
• Produce integration specifications, including request/response structures, field-level mapping, validation rules, and error handling.
• Perform data mapping and modelling, including field-level analysis and SQL queries to investigate data issues.
• Write and refine technical user stories and acceptance criteria for API behaviour, data validation, and integration flows.
• Support QA with test case design and test data preparation.
• Provide technical support to developers during implementation, including clarifications and debug assistance.
• Collaborate with DevOps and infrastructure teams on environment readiness and deployment impacts.
• Produce clear and comprehensive technical documentation, including API specifications, integration interface documents, and NFR packs.

What You Will Bring

• Strong experience as a Technical BA, Systems Analyst, or Integration Analyst within a software engineering environment.
• Solid understanding of API technologies (REST, JSON, XML, Swagger/OpenAPI).
• Experience with data modelling, SQL, and data mapping.
• Ability to create and interpret sequence diagrams and data flow diagrams.
• Proven experience with Non-Functional Requirements definition (performance, scalability, logging, monitoring).
• Worked closely with development, QA, DevOps, and architecture teams.
• Excellent technical documentation skills.
• Background in Agile/Scrum delivery.

Prior Knowledge And Skills

• Experience in the financial services industry (Funds, Wealth, Life & Pensions).
• Familiarity with cloud platforms (AWS).
• Understanding of event-driven architecture or messaging systems (Kafka, MQ).
• Experience working in distributed, multi-country engineering teams.
• Knowledge of modern UI frameworks and their API interactions.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.