
Front of house restaurant manager
1 week ago
Key Responsibilities:
- Oversee all front-of-house operations, ensuring smooth and efficient service
- Lead, manage, and schedule FOH staff
- Hire, train, and develop team members in line with service standards
- Monitor and manage guest satisfaction and resolve issues professionally
- Maintain daily financials: cash handling, POS reports, tip-outs
- Coordinate with the Head Chef and kitchen team to ensure cohesive service
- Manage reservations, floor plans, and optimize table turnover
- Maintain cleanliness, ambiance, and overall presentation of the venue
- Control labor costs and assist in budgeting, inventory, and purchasing
- Ensure compliance with food safety, health codes
- Drive sales through excellent service and upselling strategies
- Minimum 3 years experience as a Restaurant Manager or Assistant Manager in a similar upscale or European-style concept
- Strong knowledge of food, wine, and customer service best practices
- Exceptional leadership and team management skills
- Excellent communication and problem-solving abilities
- Proficiency with POS systems and restaurant management software
- Ability to work flexible hours including evenings, weekends, and holidays
- Wine knowledge or sommelier certification is a strong asset
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