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Application Specialist

2 weeks ago

Melbourne, Victoria, Australia InterSystems Full time $90,000 - $120,000 per year
Job SummaryResponsibilities
  • Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
  • Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
  • Conduct individual and group training, product demonstrations and workshops as required
  • Implement and control change management requests from client
  • Deliver successful application implementation phases
  • Be a Subject Matter Expert (SME) for TrakCare implementations
  • If required, work with customers to identify potential changes within the parameters of the product
  • Other duties may be directed by the Company from time to time.
Experience and Qualifications
  • Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
  • Clinical (Nursing, eMeds) or Patient Administration Systems (PAS) preferred
  • Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls
  • General aptitude for solving problems and using technology to improve processes
  • Understanding and experience in implementation of product solutions
  • A solid grasp of computer systems, software development and deployment methodology and computer networking
  • An ability to handle multiple tasks simultaneously and within tight time constraints
  • Proven ability to think laterally and come up with innovative solutions for software product implementations
  • The ability to make independent recommendations for successful software product implementations
  • Proven ability to work through problems with different customer groups achieving positive outcomes
  • The ability to spend up to 50% of time travelling and working from customer sites and other InterSystems offices
Education and Training

InterSystems