Application Specialist

Overview

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Application Specialist (PAS or Clinical)

Melbourne

Job Summary

The Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing. Spending up to 50% of their time working directly from customer sites and other InterSystems offices, the Application Specialist will act as an "expert" product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

Responsibilities

• Liaise with customers to understand work processes and requirements addressed by the TrakCare application
• Implement the TrakCare application to suit customer business requirements, following InterSystems methodologies and processes
• Conduct individual and group training, product demonstrations and workshops as required
• Implement and control change management requests from clients
• Deliver successful application implementation phases
• Be a Subject Matter Expert (SME) for TrakCare implementations
• Identify potential changes within the product's parameters in collaboration with customers, when required
• Other duties may be directed by the Company from time to time

Experience and Qualifications

• Understanding and experience with Hospital Information, Patient Administration (PAS), and Clinical Information Systems
• Clinical (Nursing, eMeds) or Patient Administration Systems (PAS) experience preferred
• Understanding of Health Informatics standards, reporting requirements and legislative controls
• General aptitude for solving problems and using technology to improve processes
• Experience implementing product solutions
• Solid grasp of computer systems, software development and deployment methodology and networking
• Ability to handle multiple tasks simultaneously within tight time constraints
• Proven ability to think laterally and develop innovative solutions for software product implementations
• Ability to make independent recommendations for successful software product implementations
• Proven ability to work through problems with different customer groups achieving positive outcomes
• Ability to travel up to 50% of time, working from customer sites and InterSystems offices

Education and Training

Health Information or Clinical University Degree

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

Data Protection Information Notice

At InterSystems, we take your privacy seriously. Our Data Protection Information Notice outlines how we collect, use, and protect your information throughout the application process. This includes:

• The types of personal data you provide
• How and why we process your data
• Who may access or receive your data
• Possible transfers of your data abroad (if at all)

Please provide your preferred first name or nickname (if different from first name provided above).

Fraudulent Activity Alert: Recently, InterSystems has been made aware that unidentified third parties may be fraudulently claiming to be InterSystems recruiters. Be advised that InterSystems Corporation and its subsidiaries do not conduct interviews over text. All InterSystems recruiters have email addresses on the "intersystems.com" domain (ex: Jane.Doe@intersystems.com). InterSystems Corporation will not ask for your banking information as part of the recruitment process.

InterSystems policy is to provide equal employment opportunity to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation, or gender identity or expression, or any other legally protected category. For more information about applicant rights under United States law, please review our EEO information. Individuals who require accommodation in the job application process for a posted position may call +1 (617) 336-2541.

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