People & Culture Advisor

About the role – Permanent, full-time 

As a People & Culture Advisor, you will partner with our People Leaders to provide clear, practical advice on a wide range of workplace matters. You will guide leaders through performance management and conduct fair, thorough investigations, while helping them build confidence in managing their people. Alongside day-to-day support, you will contribute to key initiatives such as organisational change, industrial relations, and the development of resources that foster a fair and people-focused workplace.

Key responsibilities include:

• Provide timely and high-quality advice on Employee Relations (ER) related matters to our people leaders and employees, including the interpretation and application of relevant policies and legislation, and applicable industrial instruments.
• Co-ordinate with and support people leaders with workplace investigations, addressing workplace grievances, disputes and performance concerns
• Develop and maintain appropriate documentation relevant to the ER function including standard templates and training and support material.
• Collaborate with the broader P&C team to ensure consistency and integration of service standards; policies, procedures; workforce optimisation and workforce planning tools; guides and advice.

About you: 

Ideally you will have completed a tertiary qualification in business, human resources or a related discipline or demonstrate strong working knowledge. You will bring a strong grasp of workplace legislation and the ability to interpret Awards and Enterprise Agreements with confidence. Experience in workplace investigations is highly valued, along with excellent communication skills that help you navigate sensitive conversations and build trust with leaders. Resilient and service-oriented, you're comfortable balancing tough conversations with practical support. You also enjoy the detail—whether it's reporting, working with HR systems, or supporting leader to make a real difference. You will find real job satisfaction in knowing this function helps define acceptable behaviours in our workplace and that the team plays a fundamental role in shaping the future of the bank.

Location:

Whilst our primary office locations are across Adelaide, Brisbane and Toowoomba, we are pleased to be able to consider applications from employees within Australia for this role. We also encourage you to put thought into how the work may be undertaken given your location and what support you may require.

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program.
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank.  We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by Sunday 14th September 2025.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.