IT Services

3 days ago

North Ryde, New South Wales, Australia Ricoh Australia Pty Ltd Full time $80,000 - $120,000 per year

Who Are we?

As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.

At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.

Is this the role for you?

Join our team as a Pre-Sales Consultant, where you'll use your skills to develop and present customised solutions for SMB and Enterprise businesses. You'll drive and manage the pre-sales process with direct and channel customers, articulating our technology and product portfolio to both business and technical users.

In this role, you'll provide technical assistance and guidance during the pre-sales process, identifying customer requirements, designing solutions, consulting with technical teams, and supporting sales teams, account managers, and partners on proposals. Reporting to the National Pre-Sales Manager in the Digital Services Business Unit, you'll lead and contribute to the development of solutions, proposals, tenders, and contracts.

You'll work with Sales Team members and Account Managers to qualify and scope opportunities, provide leadership and guidance across stakeholders, architect solutions based on customer sessions, and create business and technical documentation. You'll also contribute to tenders and RFPs, technology roadmaps for Managed Services customers, and deliver Proof of Concepts (POCs). Collaborate with Account Executives to ensure strong account planning and strategies, deliver presentations to client executives, and develop key client relationships to drive new sales and growth in Managed Services and Professional Services. Continuously enhance your expertise, pursue further certifications, and stay updated on current and upcoming technologies.

Key technologies include:

  • M365 (Intune, Autopilot, AVD, MDM for Android and iOS)
  • Azure (Infrastructure and Functional)
  • M365 Security
  • Compliance and Purview
  • Infrastructure Experience (Servers, storage, etc.)

To be successful in this role:

  • Tertiary Qualification in Computer Science, Information Technology, or a related field.
  • At least 3-5 years of experience in a pre-sales or technical consulting role.
  • Strong technical knowledge of IT services and solutions.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Flexibility and adaptability in a fast-paced environment.

What we give back to you?

At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:

  • Paid Parental Leave
  • Purchased Leave Scheme
  • Participation in our RedE recognition program
  • Free income protection cover
  • Wellness program
  • Novated leasing

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