Smartcomm Tech Lead
14 hours ago
Location:
Melbourne, Australia (Onsite / Hybrid)
Duration:
6 Months
Role Type:
Contract – Smart COMM Tech Lead
Role Overview
We are seeking a highly experienced SmartCOMM Architect / Technical Lead
to design and deliver enterprise-grade Customer Communication Management (CCM) solutions. This is a strategic and hands-on role ideal for a technologist with deep expertise in
Thunderhead SmartCOMM
, passionate about leading teams, modernizing legacy systems, and driving innovation across digital transformation initiatives.
Key Responsibilities
- Architect and deliver
end-to-end CCM solutions
using
Thunderhead SmartCOMM
(Batch, On-Demand, Ad-Hoc). - Lead
legacy-to-SmartCOMM migration
initiatives with a focus on scalability and performance. - Integrate SmartCOMM with
Guidewire Insurance Suite
and downstream
Document Management Systems
(FileNet, Documentum, etc.). - Collaborate with business and technical stakeholders to convert complex requirements into effective, scalable solutions.
- Provide
technical leadership and mentorship
to development teams, ensuring adherence to best practices. - Drive continuous improvements in
architecture, design, and performance optimization
. - Contribute to the
CCM Centre of Excellence
through reusable assets and knowledge sharing.
Required Qualifications
- 10+ years
of overall IT experience, including
3+ years
in application development. - 8+ years
of hands-on experience in
Thunderhead SmartCOMM / Smart Communications
. - 5+ years
working in client-server environments. - Experience with
SmartCOMM Hybrid Implementations
(via Appliance). - Proven ability to
lead and mentor
high-performing technical teams. - Strong experience with
SmartCOMM integrations
(Batch, On-Demand, Ad-Hoc). - Solid expertise in
Java or .NET
, and deep understanding of
XML, XSLT, JSON, Schema Design
. - Hands-on integration experience with
enterprise systems
such as
Temenos, Finacle, Salesforce, Guidewire
, and
Document Management Systems
. - At least one
end-to-end legacy-to-SmartCOMM migration
project delivered successfully.
Technical Skill Set
Technology / Tool Proficiency Level
SmartCOMM:
Expert
Thunderhead
:
Expert
Java / .NET
:
Advance
XML, XSLT, JSON
:
Advance
XSL-FO:
Desirable
JavaScript:
Intermediate
AWS, Jira:
Working Knowledge
Contact:
Yusuf
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