Smartcomm Tech Lead

14 hours ago


Melbourne, Victoria, Australia Turing Consulting Full time $120,000 - $180,000 per year

Location:
Melbourne, Australia (Onsite / Hybrid)

Duration:
6 Months

Role Type:
Contract – Smart COMM Tech Lead

Role Overview

We are seeking a highly experienced SmartCOMM Architect / Technical Lead
to design and deliver enterprise-grade Customer Communication Management (CCM) solutions. This is a strategic and hands-on role ideal for a technologist with deep expertise in
Thunderhead SmartCOMM
, passionate about leading teams, modernizing legacy systems, and driving innovation across digital transformation initiatives.

Key Responsibilities

  • Architect and deliver
    end-to-end CCM solutions
    using
    Thunderhead SmartCOMM
    (Batch, On-Demand, Ad-Hoc).
  • Lead
    legacy-to-SmartCOMM migration
    initiatives with a focus on scalability and performance.
  • Integrate SmartCOMM with
    Guidewire Insurance Suite
    and downstream
    Document Management Systems
    (FileNet, Documentum, etc.).
  • Collaborate with business and technical stakeholders to convert complex requirements into effective, scalable solutions.
  • Provide
    technical leadership and mentorship
    to development teams, ensuring adherence to best practices.
  • Drive continuous improvements in
    architecture, design, and performance optimization
    .
  • Contribute to the
    CCM Centre of Excellence
    through reusable assets and knowledge sharing.

Required Qualifications

  • 10+ years
    of overall IT experience, including
    3+ years
    in application development.
  • 8+ years
    of hands-on experience in
    Thunderhead SmartCOMM / Smart Communications
    .
  • 5+ years
    working in client-server environments.
  • Experience with
    SmartCOMM Hybrid Implementations
    (via Appliance).
  • Proven ability to
    lead and mentor
    high-performing technical teams.
  • Strong experience with
    SmartCOMM integrations
    (Batch, On-Demand, Ad-Hoc).
  • Solid expertise in
    Java or .NET
    , and deep understanding of
    XML, XSLT, JSON, Schema Design
    .
  • Hands-on integration experience with
    enterprise systems
    such as
    Temenos, Finacle, Salesforce, Guidewire
    , and
    Document Management Systems
    .
  • At least one
    end-to-end legacy-to-SmartCOMM migration
    project delivered successfully.

Technical Skill Set

Technology / Tool Proficiency Level

SmartCOMM:

Expert

Thunderhead
:

Expert

Java / .NET
:

Advance

XML, XSLT, JSON

:

Advance

XSL-FO:

Desirable

JavaScript​:

Intermediate

AWS, Jira:

Working Knowledge

Contact:

Yusuf


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