Front office coordinator/Dental assistant

4 days ago

Brisbane, Queensland, Australia A one dental care pty ltd Full time $60,000 - $80,000 per year

We are a multi award winning practice that prides itself on patient satisfaction and creating a positive and supporting work environment.

To ensure our team are busy we have our own dedicated in house marketing team and provide constant training to our customer facing team members.

Having been in the community for over 35 years we have a well-established patient following. We are a friendly and multicultural team and are looking forward to a fun friendly personality to join our team.

We are looking for our next superstar to support our Kallangur community. We are looking for someone that is ready to take the next step in their career. Someone who is looking to advance in the dental industry and is working toward a management role.

We believe in hiring the right person for the right role. If you are working in the dental industry and looking for the opportunity to move into a management role or are and experienced practice manager please apply.

Responsibilities -

Patient & Practice Management (Front Office Focus):
  • Being the warm and welcoming first point of contact for all patients, ensuring a positive experience from their very first interaction.
  • Efficiently managing the appointment book for multiple practitioners, optimising schedules to minimise patient wait times and maximise clinic flow.
  • Handling all patient enquiries, scheduling, and confirmations with a strong focus on clear communication and proactive problem-solving.
  • Processing payments, managing billing, and handling health fund claims accurately and promptly.
  • Maintaining meticulous patient records and ensuring all administrative tasks are completed with precision and confidentiality.

  • Proactively following up on outstanding accounts and re-care appointments to ensure continuity of care and financial health.

  • Flexibility to adapt to the needs of the practice and eagerness to improve/accept guidance

  • Reliable, mature, and strong sense of responsibility
  • Highly organised
  • Initiative, time-management skills, and flexibility
  • Excellent written & verbal communication skills
  • keeping stock list
  • well verse with Infection control

Personal Attributes -

  • Great communication
  • Can do Attitude
  • Team Player
  • Positive Demeanor
  • Take pride in your appearance
  • D4W experience would be advantages but not essential
  • CEREC experience would be an advantage

What we offer for our team:

  • Growth and development opportunities
  • A supportive and rewarding team culture
  • Celebrating all the little wins amongst ourselves
  • Education opportunities for the right candidates

What We're Looking For:

A minimum of 2 years of experience in a similar dental front office and dental assisting role.

  • Essential proficiency with D4W (Dental for Windows) – you'll hit the ground running with our systems.
  • Exceptional customer service skills with a genuine desire to make every patient feel valued and cared for.
  • Proven ability to manage schedules and "books" efficiently, demonstrating strong organisational and time management skills.

If this sounds like you, please apply directly via seek with your resume and a cover letter. If you have any questions regarding the role please email

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