Outreach Case Managers

1 day ago

Melbourne, Victoria, Australia Elizabeth Morgan House Aboriginal Women'S Services Full time $60,000 - $80,000 per year

We're Hiring Outreach Case Managers (Northern & Western Regions) – Aboriginal Women's Specialist Family Violence Service

Location:

Northern Region – Based in Fairfield

Western Region – Based in Melton

Employment Type: Full-Time | 12-month contract (with potential for extension)

Classification: SCHADS Award 2010 – Level 4.1

Salary: Competitive + Salary Packaging + 11% Superannuation

Identified Role: This is a female-only position under Section 28 of the Equal Opportunity Act 2010. Aboriginal and/or Torres Strait Islander women are strongly encouraged to apply.

About Elizabeth Morgan House (EMH)

Elizabeth Morgan House Aboriginal Women's Service Inc. (EMH) is a proudly Aboriginal Community Controlled Organisation, providing specialist family violence services for Aboriginal women and their children since 1976. We offer culturally safe and holistic programs including high-security refuge, outreach, court support, housing, and counselling.

Our vision is to work with Aboriginal communities to ensure a safe and culturally strong future for our women, children, and young people.

About the Role

We are currently seeking two experienced and passionate Outreach Case Managers to join our team:

Northern Outreach Case Manager – Based at our Fairfield office

Western Outreach Case Manager – Based at our Melton office

These roles provide trauma-informed, culturally appropriate case management to Aboriginal women and their children experiencing family violence. Responsibilities include crisis intervention, risk assessments, safety and case planning, housing advocacy, and community outreach.

Key Responsibilities

  • Deliver holistic, strengths-based case management support
  • Conduct comprehensive risk assessments and safety planning
  • Support clients in accessing safe and secure housing
  • Provide court support and facilitate referrals to appropriate services
  • Maintain accurate case notes and contribute to program reporting

Selection Criteria

  • relevant tertiary qualification (e.g. Social Work, Psychology, Community Services) or demonstrate significant experience in family violence or social services and be willing to undertake a formal transition plan toward compliance.
  • Strong understanding of the dynamics of family violence and its impact on Aboriginal women and children
  • Ability to provide culturally safe and client-centred case management
  • Strong communication and stakeholder engagement skills
  • Ability to work autonomously and manage competing priorities
  • Full Victorian Driver's License
  • Ability to obtain a Working with Children Check and Police Check

Preferred

  • Experience working in a similar family violence support role
  • Familiarity with SHIP database and SAAP-funded program reporting

Why Work With EMH?

  • SCHADS Level 4.1 + salary packaging + 11% super
  • Work within a culturally safe and community-led organisation
  • Supportive team environment with ongoing professional development
  • Make a meaningful difference in the lives of Aboriginal women and children

How to Apply

Submit your resume and a cover letter addressing the selection criteria and preferred location (Northern or Western) to

Applications will remain open until the positions are filled.

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