Administration Officer

You are applying for the position of Administration Officer (Step Thru Care) for Ballarat Community Health. Please fill in your details below to submit an application for this position.

The primary site for this position is: Lucas

Close date: Mon, 22 Sep :59pm

Position title: Administration Assistant – Step Thru Care

Location: Lucas

Employment Type: Maximum term until 30 June 2026

Time fraction: Full-time 1.0 FTE

Salary: $38.41 per hour

About us:

Ballarat Community Health is a not-for-profit community health organisation that's been creating healthy communities through the provision of accessible, affordable and quality health and wellbeing services for over 45 years.

We deliver a range of primary health, social care and community-based support to meet local community needs. We have approximately 300 staff, with seven (7) locations across Ballarat and the Western Region.

If you'd like to know more about us visit our website

About the role:

BCH is seeking a highly organised and proactive Administration Officer to provide critical support to a multidisciplinary team delivering mental health and alcohol and other drug services across western Victoria. In this role, you will be responsible for coordinating communication, managing documentation, maintaining accurate data entry, and ensuring administrative processes run smoothly and efficiently. Your strong attention to detail and ability to follow procedures will support the team in meeting compliance and reporting requirements. This is a key position that contributes to the overall effectiveness of the service by ensuring strong administrative foundations that support smooth and coordinated service delivery.

What you will bring to the team:

• Proven administrative experience in health or community services, with the ability to work effectively in multidisciplinary teams supporting people with complex needs and diverse backgrounds.
• Excellent interpersonal skills, including strong communication, a collaborative approach to teamwork, and the ability to work independently with initiative and professionalism.
• Well-developed written communication abilities, with high attention to detail in preparing documents, reports, meeting papers, and correspondence.
• Strong organisational and time management skills, with a reliable, motivated work ethic and the ability to manage competing priorities efficiently.
• Advanced computer and data management skills, including proficiency in Microsoft Office, client record systems, and the ability to interpret and work with program data.

Ballarat Community Health staff benefits

At Ballarat Community Health, we are committed to creating a supportive and inclusive work environment that values the well-being of both our clients and our staff. Joining our team means becoming a part of a passionate community dedicated to fostering positive change in the lives of those we serve.

Our staff benefits include:

• Salary packaging – up to $15,900 for everyday living expenses and up to $2,650 meals and entertainment
• Excellent working conditions with a high sense of job satisfaction
• Flexible working arrangements
• Access to employee wellness programs and discounts
• Social club
• Ballarat - Australia's most livable regional city (RMIT 2020)

How to apply

To obtain a copy of the position description, please click here.

Applications must be submitted by 11:59pm on Monday 22nd September 2025

For further enquiries about this role please contact Suzanne Powell, Manager Alcohol and Other Drug on telephone

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled. You are encouraged to apply early to ensure you don't miss this opportunity.

If we can assist you with any reasonable adjustments in order to submit your application for this role, or you need a copy of this advertisement in an accessible format, please contact the People and Culture team via email at noting your preferred method of communication and contact details and a member of the team will be in touch.

Diversity and Inclusion

At Ballarat Community Health, we are committed to a diverse and inclusive workforce where we value each person's uniqueness. We embrace diverse life experiences and the perspectives of our people, whilst providing high-quality health care to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.

Be more than part of your community - be someone making a difference for people in your community.