Customer Support Representative

24 hours ago

Emerald QLD, Australia Hitachi Full time

  • Emerald, QLD, Australia, 4720

  • Full Time - Permanent

Hitachi Benefits

  • Competitive earning potential base salary plus bi-annual bonus

  • Fully maintained company vehicle + Personal laptop + work mobile

  • Exclusive staff discounts on Medibank Health Cover and a range of other in-house products and services

  • End to end, OEM level training to ensure you are well equipped to perform your best

  • Real opportunities for personal development within a world class, dynamic company

  • A supportive management team which values your input in finding new and innovative ways of achieving success

  • Be a key member and driving force in leading OEM which genuinely ensures everyone is happy and safe at work

About the Opportunity

Due to growth of our business, we have an exciting opportunity for a Customer Support Representative - Mining to join our Emerald team supporting mines in the Bowen Basin.

As a key member of the team, your responsibilities will include:

  • Provide holistic OEM customer and technical support for our valued mining customers

  • Manage an existing network of customers and source new customers to grow our business

  • Promoting parts and service sales solutions to achieve company budgeted sales targets

  • Working to a customer call cycle and actively building parts & service quotes tailored to customers' needs

  • Reporting of activity, prospects, sales opportunities and competitor activity

  • Attendance at customer site meetings as required to resolve technical issues

  • Provide fluent customer relationship management, and a positive customer experience

To be successful you will need:

  • Essential requirements: Trade qualification in a mechanic or electrical discipline

  • Technical understanding of earth moving and construction equipment

  • Demonstrated success in a similar role

  • Be self-motivated and be able to build long term relationships

  • Excellent administration, communication and interpersonal skills

  • The ability to travel as required within your region

  • Tertiary Qualification in Mechanical or Electrical discipline would be advantageous

If this sounds like the perfect role for you, then please click APPLY NOW

  • Customer Service Representative

    20 hours ago

    Emerald, Australia libertyone Full time

    About the role Join our successful and tight-knit Steel Centre team in Emerald as a Customer Service Representative.You will be working closely with both our Sales and Operations teams, to ensure customers have a positive experience with us. This is an exciting opportunity for someone looking for a career change or to build on their existing customer...

  • Customer Support Manager

    20 hours ago

    Emerald QLD, Australia Hitachi Full time $90,000 - $120,000 per year

    Emerald, QLD, Australia, 4720Full Time - PermanentAbout the Benefits$$$$ Attractive salary + car allowance + company bi-annual bonus + housing allowanceCompany laptop + mobile phone providedOEM level training and real personal development opportunitiesDiscounted health insurance premiums with Medibank & access to exclusive discounts on goods and...

  • [Immediate Start] Reddy Express Emerald

    3 weeks ago

    Emerald, Australia Reddy Express Full time

    Reddy Express Emerald (QLD) - Customer Service Representative Reddy Express Emerald (QLD), 1-3 Opal St (Cnr Claremont St), Emerald, Queensland, Australia Posted Thursday 23 October 2025 at 1:30 pm Reddy Express - Customer Service Representative OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such...

  • Customer Service Representative

    1 week ago

    Ayr QLD, Australia Lowes Petroleum Service Full time $30,000 - $50,000 per year

    Introduction:At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail Service...

  • Customer Servicce Representative

    7 days ago

    Darra QLD, Australia MCC Full time $60,000 - $90,000 per year

    Build your Career with an Industry LeaderMulti-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are...

  • Customer Service Representative

    4 days ago

    Oxenford QLD, Australia MARY YSD ENTERPRISES PTY LTD Full time $60,000 - $90,000 per year

    Customer Service RepresentativePosition: Morning and Overnight Shifts available at 7-Eleven Maudsland, Gold CoastAbout UsAs a locally owned 7-Eleven store, we're passionate about creating a positive experience for both our customers and our team. We are focused on driving innovation and making everyday life wonderfully easier through exceptional service and...

  • Customer Service Representative

    1 week ago

    Warana QLD, Australia M-Elec Full time $65,000 - $80,000 per year

    Are you passionate about customer service and attention to detail? Do you enjoy working in a fast-paced, team-oriented environment where your efforts make a real impact? If so, we'd love to hear from youAbout UsAt M-Elec, we take pride in providing high-quality lighting solutions to wholesalers across the industry. Our business thrives on exceptional...

  • Customer Service Representative

    5 days ago

    Northgate QLD, Australia Schweitzer Engineering Laboratories Full time $60,000 - $80,000 per year

    About SELSchweitzer Engineering Laboratories (SEL) are currently seeking to hire a Full - Time Customer Service Representative / Customer Account Specialist - located in our Brisbane office.This role will join the growing Brisbane office of Sales Managers, Technical Support and Project Engineers.SEL invents, designs, and builds digital products and systems...

  • Customer Service Representative

    1 week ago

    Brendale QLD, Australia The Automotive Group Full time $172,160 - $173,120 per year

    Brendale QLD Location$33.40 per/h + comm.Gtd 17.5hrs per week (7.30am to 11.00am)Monday to Friday (mornings only).Full training provided - no exp. necessary.TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform their great hospitality and customer...

  • Customer Service Representative

    1 day ago

    Archerfield QLD, Australia BlueScope Full time

    Job Description BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...