Consultant, Personalised Marketing

1 week ago

Sydney, New South Wales, Australia IAG AUS Full time $80,000 - $120,000 per year

Create an impact as a Marketing Consultant.

Your Role  

Join us for this exciting opportunity. In this role, you'll work closely with the Principal, Personalised Marketing to deliver exceptional customer experiences across the full customer lifecycle for primarily the NRMA Insurance brand.

You'll manage targeted campaigns executed across all personalisation channels including email, SMS, mail, push, social and digital – from strategy and audience selection right through to creative execution and measurement.

By relentlessly pursuing optimisation opportunities, you'll constantly strive to uplift the customer experience and improve campaign effectiveness. Through deep cross-functional stakeholder engagement, you'll work with multiple teams across IAG and its external partners to ensure the work meets the needs of the company and delivers on our promise of help.

This is a 6 month max term contract opportunity, based in Gadigal Country (Darling Park 2, Sydney)

About You 

  The ideal candidate will demonstrate: 

  • Prior demonstrated experience in a growth / CRM / marketing automation role.
  • Proven track record in the end to end execution of customer lifecycle marketing programs at scale that have delivered impressive business results.
  • Demonstrated ability to influence and thrive working in a fast moving and complex stakeholder environment within large, matrixed organisations.
  • Proven experience working with marketing automation teams, understanding audience selection and personalisation capabilities of the broader Martech stack (Adobe preferred).
  • Demonstrated optimisation capabilities, building actionable test and learn plans using quantitative and qualitative data insights.
  • You are more interested in where Personalisation is headed vs where it's been, with a passion and skillset to navigate complex audiences and journeys across digital channels.
  • You must have a passion for the craft of brand and customer experience across all touch points and can deliver on creative and marketing effectiveness principles.

Applications close on Wednesday, 1 October 2025 at 23:59pm. 

About Us   
 

We're IAG, the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.  

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

All this shows up in what we offer: 

  • Boosted superannuation with 13% as standard  
  • 5 myLeave days per year on top of annual leave 
  • Work from home and many more flexibility options with myFlex   
  • Dedicated career growth programs, including the award-winning IAG Academy  
  • Discounts on every day and special occasion items  

We're ready for you. Apply today.  

Learn more about oopener\>who IAG is here.

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