Health Hub Assistant
3 days ago
Positions Vacant
Permanent Positions
Commencing 20 January 2026
2 x Part-time, Term-time roles, up to 20.5 hours/week each (Job Share)
Occasional additional hours during School Holidays as required
Position Summary
Under the direction of the School Nurse (P - 12), the Health Hub Assistant provides high-quality administrative and
operational support to ensure the smooth, efficient, and professional running of the School Health Hub. The role
assists with the coordination of health services, maintains accurate and confidential health records, supports
compliance with health and safety requirements, and acts as a first point of contact for students, staff, and parents
seeking health-related assistance. This role contributes to the overall health and well-being of the School
community by enabling the School Nurse to focus on clinical care and health promotion activities.
Selection Criteria
SC1 Demonstrated administrative and organisational skills: Ability to maintain accurate, confidential health
records, manage schedules, and support compliance with health and safety requirements, ensuring the
smooth and efficient operation of the Health Hub.
SC2 Effective interpersonal and communication skills: Proven capacity to interact professionally and sensitively
with students, staff, and parents, providing clear guidance and support for health-related matters while
maintaining confidentiality and empathy.
.
Applying for the Position
Pre-employment checks form part of the appointment process and cover such matters as Student Protection,
Workplace Health and Safety, School Procedures and Policies etc. Further information about these policies and
procedures is available on the School's website.
The St Luke's Anglican School Staff Recruitment and Selection Policy and the Staff Conduct - Guidelines and
Expectations Policy apply to this position.
Applicants should apply by submitting an application, which clearly provides details on each of the following:
- A copy of your resume, including education qualifications relevant to the duties and selection criteria, as
well as a summary of relevant work and education history (maximum 4 pages)
- It is encouraged to also upload a short video (maximum 2 minutes), introducing yourself and outlining why
you would like to work with us at St Luke's Anglican School.
Please submit your application via email to:
Applications close at 10.00 am Tuesday 4 November. The closing date may be reduced or
extended as determined by business needs.
Health Hub Assistant
Position Summary
Under the direction of the School Nurse (P - 12), the Health Hub Assistant provides high-quality administrative
and operational support to ensure the smooth, efficient, and professional running of the School Health Hub. The
role assists with the coordination of health services, maintains accurate and confidential health records, supports
compliance with health and safety requirements, and acts as a first point of contact for students, staff, and
parents seeking health-related assistance. This role contributes to the overall health and well-being of the
School community by enabling the School Nurse to focus on clinical care and health promotion activities.
Position Responsibilities
Key responsibilities may be modified occasionally to ensure the expected outcomes are coordinated with the
School's Strategic Plan. Without limiting the above, the key responsibilities and duties shall include:
Administration and Coordination
Provide day-to-day administrative support to the School Nurse, including scheduling appointments,
maintaining health centre calendars, and coordinating health-related events and programs (e.g., Class
presentations)
- Maintain student and staff health records in accordance with privacy, confidentiality, and legal
requirements
- Prepare medical documentation for excursions, camps, cultural and sporting events, ensuring that all
medical action plans and medication requirements are up to date
- Monitor and maintain inventory of first aid and medical supplies, ordering and restocking as required
- Assist with budget preparation for health hub operations and medical resources
Support the reporting and follow-up of accident, incident, emergency and first aid records.
Reception and Customer Service
Act as the first point of contact for students, staff, and parents attending the Health Hub, providing a calm
and professional presence
- Respond to enquiries in a timely and compassionate manner, escalating medical concerns to the School
Nurse when required
- Liaise with staff and parents to communicate relevant health information under the direction of the School
Nurse
Support the safe sign-in/sign-out process for students leaving school due to illness.
Operational Support
Assist the School Nurse in the coordination and logistics of health and wellness initiatives
- Support the administration of medications (under the supervision of the School Nurse and in accordance
with School policy)
- Maintain the cleanliness and readiness of the Health Hub to ensure a welcoming, professional
environment
- Support risk management strategies, ensuring preparedness of first aid kits for classrooms, buses,
excursions, and camps.
Education / Experience / Professional Qualifications
Essential
- Experience in office administration, reception, or customer service roles, preferably in a school or
healthcare environment
- Strong organisational and time management skills, with the ability to prioritise multiple tasks
- High level of attention to detail and accuracy, particularly in record-keeping
- Demonstrated ability to maintain confidentiality and exercise professional judgment
- Proficiency in Google Suite and ability to learn School database systems
- Current First Aid, CPR, Asthma, and Anaphylaxis certificates.
Desirable Experience supporting a health professional or managing medical records
- Strong understanding of child and adolescent health, including mental health and chronic illness
management
- Experience in health education and promotion
- Familiarity with school health policies and procedures
- Medical knowledge/experience.
Child Protection Commitment
The School is committed to the safety, welfare, and well-being of all children and young people. The Health Hub
Assistant is expected to model and promote child-safe practices, comply with all relevant legislation and policies,
and respond to any concerns, disclosures, allegations, or suspicions of harm in accordance with the School's
Child Protection Policy.
Characteristics, Qualities and Skills
- Ability to remain calm under pressure and respond appropriately to health-related situations
- Highly organised and detail-oriented with the ability to manage competing priorities
- Excellent interpersonal, written, and verbal communication skills
- Professional and approachable manner with a strong commitment to customer service
- Strong ability to maintain confidentiality and discretion when handling sensitive information
- Proactive, solutions-focused approach and willingness to take initiative
- Commitment to the School's Anglican ethos, values, and child-safe practices.
Key Challenges
- Balancing administrative responsibilities with urgent and unexpected health needs, ensuring the smooth
operation of the Health Hub
- Maintaining confidentiality and professionalism while communicating essential health information to staff,
students, and parents
- Managing competing priorities and remaining calm during high-demand periods or medical incidents.
Physical Capabilities
- Ability to assist in physically supporting unwell or injured students when required (within safe
manual-handling limits)
- Capacity to move around the School site, deliver supplies, and attend off-site health appointments if
needed.
General Terms of Appointment
- Be supportive of the Anglican Ethos of the School
- Support the Strategic Plan and the School Improvement Plan
- Demonstrate loyalty, confidentiality and support for the Principal and the School at all times
- Maintain professional presentation and communication
- Take full responsibility for compliance with the Staff Conduct - Guidelines and Expectations Policy
- Take full responsibility for compliance with the Our Commitment - Creating Environments for Children and
Young People to Thrive (ASC Code of Conduct)
- Take full responsibility for compliance with all school policies and procedures
- Uphold the School values of Faith Performance Honour
- Attend meetings as required by the Principal and their delegate
- Comply with all requirements of Anglican Church Southern Queensland Policy and Procedures manual –
Safeguarding our Students
Immediate Supervisor
- School Nurse
Direct Reports
- N/A
Key Relationships
- Effective working relationships with the Principal and the Executive Team
- Internal and external liaison with all staff, students/children, parents and various other stakeholders such
as external providers.
The role statement is a guide only and is not intended to be an exhaustive list of duties attached to this position.
They may also vary over time to reflect the changing needs of the School. Employees may be required, from time
to time, to undertake duties that are outside their usual role or area of speciality, but within their skills, competency,
and capability. Role Statements are reviewed annually, in line with the requirements and changing environment of
the School.
Approved By Date of Approval Previous Version Date of Approval
Principal September 2025N/A N/A
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