Sales Advisor
1 week ago
We are currently recruiting for the exciting opportunity of Sales Advisor with a primary focus on providing exceptional customer service and assistance to our customers over the counter and via telephone and email.
Responsibilities include
- Customer support and inquiries – via email, online, telephone and counter sales
- Liaise with our technical department to find solutions for our customers
- Utilise our interpreting tools to support speed of response and enhance customer service levels
- Timely processing of customer returns and credits
- Attend to customer sales follow-up
- General administrative duties as required
About you – Skills, experience and qualifications
- Confident computer skills, including the ability to learn an in-house ERP system
- Excellent verbal and written communication skills
- Attention to detail including organisational and time management skills
- The highest level of customer service skills
- A willingness to take on new challenges, be a self-starter, and work as part of a team with minimum supervision
- Previous mechanical and/or Industrial experience would be advantageous but not mandatory
What's in it for you
You'll be part of a people-centric culture, where your well-being matters. We offer:
- Recognition programs and incentives for your performance
- The opportunity to join a dynamic global company that is a leader in its field
- Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
- Health and Wellness program and company commitment to sustainable growth
People are at our heart
TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.
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