Sales Advisor

1 week ago

Sydney, New South Wales, Australia TVH Full time $60,000 - $90,000 per year

We are currently recruiting for the exciting opportunity of Sales Advisor with a primary focus on providing exceptional customer service and assistance to our customers over the counter and via telephone and email.

Responsibilities include

  • Customer support and inquiries – via email, online, telephone and counter sales
  • Liaise with our technical department to find solutions for our customers
  • Utilise our interpreting tools to support speed of response and enhance customer service levels
  • Timely processing of customer returns and credits
  • Attend to customer sales follow-up
  • General administrative duties as required

About you – Skills, experience and qualifications

  • Confident computer skills, including the ability to learn an in-house ERP system
  • Excellent verbal and written communication skills
  • Attention to detail including organisational and time management skills
  • The highest level of customer service skills
  • A willingness to take on new challenges, be a self-starter, and work as part of a team with minimum supervision
  • Previous mechanical and/or Industrial experience would be advantageous but not mandatory

What's in it for you

You'll be part of a people-centric culture, where your well-being matters. We offer:

  • Recognition programs and incentives for your performance
  • The opportunity to join a dynamic global company that is a leader in its field
  • Opportunities for professional development, including access to LinkedIn Learning and many in-house/external training courses
  • Health and Wellness program and company commitment to sustainable growth

People are at our heart

TVH is a global business with a family atmosphere, where people are at the centre. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.

If this sounds like the opportunity for you, click "Apply" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted.

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