Executive Assistant to Director of Franchise Operations APAC

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

As we continue to grow and innovate, we're looking for a highly motivated Executive Assistant to support our Director of Franchise Operations APAC and provide vital operational coordination across our high-performing team.

This is a great opportunity for a self-driven, proactive EA to provide high-level executive support, managing sensitive matters with professionalism and discretion, and support the broader Franchise Operations team in staying aligned, productive and on track with strategic priorities.

What You'll Do

Executive Support

• Manage and coordinate calendar, travel, meetings, and communications ensuring optimisation of time allocation, specifically for a Director with high travel requirements.
• Prioritise and triage emails and requests to ensure the Director is focused on critical matters.
• Prepare reports, presentations, briefing docs, and agendas for internal and external meetings.
• Collaboratively support leadership and meeting preparation and follow-up.
• Act as the key point of contact for internal and external stakeholders on behalf of the Director.

Office Management

• Act as the 'go to' person for GYG's Brisbane head office operations, including the key point of contact for visitors, deliveries, maintenance, cleaning, building management & security.
• Manage the order and receipt of supplies for the QLD office, including stationery, food & drinks, cleaning supplies etc.
• Create welcome packs for new hires, including managing merchandise and restaurant uniform stock levels, as well as the office seating plan, building access codes etc.

Team Coordination

• Coordinate team calendars, meetings and use of project management tools.
• Manage the Franchise Operations team annual leave calendar and approvals.
• Coordinate end to end event management on a national level, for events relating to Franchise Operations, including travel and collation of presentation materials.
• Manage budget tracking and maintenance within the Franchise Operations team.

What We're Looking For:

• At least 3-5 years previous PA or EA experience.
• Proactive, resourceful, and solutions focused.
• Outstanding organisational skills and attention to detail.
• Ability to handle sensitive information with discretion and maintain confidentiality​.
• Strong relationship-building skills with the resilience to navigate a fast-moving business.

Why Join GYG?

At Guzman y Gomez, our values guide everything we do:

• It's All About the Food – We never compromise on quality or safety.
• Make Every Guest Love Us – We create memorable, detail-oriented experiences.
• Be Real – We communicate openly, coach with care, and support each other's growth.
• Got Your Back – We take care of each other, always.

Benefits

We're incredibly proud of our amazing people and always have each other's backs. Whether you're working in restaurant, at our Hola Central head office or as one of our partners, we are passionate about living our values every single day. As part of our team, you will enjoy:

• Up to 5 weeks of annual leave each year through our "Love Ya Leave" program
• $100/month mobile phone reimbursement
• 12 weeks paid parental leave
• Annual bonus scheme
• Generous long term incentive plan
• A conveniently located office in Transport House, above the Fortitude Valley train station
• GYG gift card, topped up annually, to spend at our 200+ GYG restaurants

Ready to join the family? Apply now to start the conversation