Data & Analytics Manager

About us

From humble roots in Eromanga, QLD, we've been fuelling the furthest corners of Australia for over 40 years. But we think the most exciting journey's still on the horizon.

Joining IOR puts you in the driver's seat. You'll get the opportunity to own your ambition and build a worthwhile career – all while seeing your impact on the faces of your team and the communities we serve. You won't see our logo on racing cars, but you will be part of a team that helps fuel LifeFlight's choppers.

Whether you're driving trucks, designing tech, manufacturing tanks or managing logistics behind the scenes, a career with IOR means going further, in every sense of the word – in your relationships, your impact and your remarkable career.

Right team

• Work with people you trust and form relationships that will go the distance
• Build something great with a team that will have a laugh and have your back

Right Track

• So many career opportunities to explore… and you're in the driver's seat
• Grow with us at IOR – the bigger we get, the bigger your opportunities become

Right Now

• We want you to succeed, so you're given trust and autonomy to do what it takes
• Real momentum, real impact and the sense that there's plenty more to come

About the role

As our Data & Analytics Manager, you're at the heart of smarter decision-making — turning data into direction across the business. You'll lead the charge in shaping how we collect, protect, and use data to drive performance, elevate customer experience, and fuel strategic growth. From frontline operations to boardroom strategy, your insights power every move we make. You'll own the journey from raw data to real impact — translating complex needs into clear, actionable solutions that help every team thrive.

• Lead performance reporting across digital, email, social, and paid channels using HubSpot, GA4, and Tableau — driving smarter engagement and marketing ROI.
• Champion customer experience and conversion uplift through A/B and multivariate testing, advanced analytics (CLV, attribution, propensity), and integrated journey mapping across Zoho, Zendesk, and HubSpot.
• Deliver strategic insights from customer data, VOC programs, and dashboards to inform budgeting, elevate marketing performance, and align cross-functional teams.
• Design and implement enterprise-wide data strategies — from governance and data integrity to predictive modelling, machine learning, and system integration (BC, payroll, CMMS).
• Mentor a high-performing analytics team and build scalable frameworks that support operational analytics, CRM optimisation, pricing, transport efficiency, and asset lifecycle profitability.

What IOR are Looking For:

IOR is on the lookout for a data-driven leader ready to turn insight into impact. We're seeking a strategic, hands-on Data & Analytics Manager to drive smarter decisions across our business — from customer experience to operational efficiency. If you thrive on building high-performing teams, shaping enterprise-wide data strategies, and translating complex metrics into clear, actionable outcomes, we'd love to hear from you.

• Tertiary qualification in Data Science, Analytics, Information Systems, or a related field, with a strong foundation in modern data architectures and large-scale datasets.
• Advanced proficiency in Power BI, Tableau, SQL, Python, Excel, GA4, HubSpot, and Zoho — turning complex data into clear, actionable insights that drive performance across the business.
• Skilled in advanced modelling techniques including regression, segmentation, scenario design, and lifecycle tracking — with a sharp eye for problem-solving and critical thinking.
• Deep understanding of data governance, privacy, and compliance, with a proven ability to translate analytics into high-impact recommendations and business cases.
• Strategic leader and cross-functional communicator, known for stakeholder engagement, mentoring teams, and championing a data-driven culture across all business functions.

Why join IOR?

You can feel it from day one. The energy, the growth… the sense that this place is going somewhere. And you're not just along for the ride. You're behind the wheel.

IOR's the kind of place where you put your name to a project, and you own it. The wins, the challenges, and everything in between we back you to see it through, even when things don't go to plan. Support is always there if you need it. Otherwise, you're trusted to do what it takes to keep things running.

You don't get that in too many places.

Approaching each day through our values of Innovation finding solutions, Our Communities serving people, and Reliability getting results, our team is focused on delivering what really matters to our customers. It's this mindset that drives us forward.

The best part? As we grow bigger, the opportunities get bigger, too. Backed by a solid strategy and a right to win, joining our team means more projects, more challenges, and more chances to stretch yourself.

What does this mean for you?

• Be part of an unbeatable culture where people really do enjoy coming to work
• Investment in your career through training and development programs, ongoing support, plus the backing to take your career in whichever direction you choose
• Work hard, play hard with our Blue Squad – monthly trivia, barbecues and plenty of laughs
• Staff and family discounts on fuel (obviously)

Ready to go further with IOR?

If this sounds like you, don't overthink it – just apply We're looking forward to meeting you.

We provide an equal employment opportunity for all; we see the value in diversity and celebrate individuality. This looks like respectful conversations and a safe workplace where everyone thrives.