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Payroll Manager
2 weeks ago
Position Overview
The Payroll Manager is responsible for managing the end-to-end payroll function to ensure accurate, timely, and compliant payroll processing for all employees. This role oversees payroll operations, systems, compliance with tax and labor laws, reporting, and continuous improvement initiatives. The Payroll Manager acts as the key liaison between HR, Finance, and external stakeholders to deliver a seamless payroll service.
Key Responsibilities
Payroll Operations
- Manage the full payroll cycle, including data collection, validation, processing, and disbursement of salaries, bonuses, and deductions.
- Ensure accurate calculation of statutory contributions (social insurance, health insurance, pensions, taxes).
- Reconcile payroll reports and resolve discrepancies promptly.
- Prepare and issue payslips, payroll reports, and year-end statements.
- Lead a team responsible for providing world-class payroll and timekeeping services to over 4,000 employees across payrolls in Australia
- Develop a high performing team including the supervision and development of local payroll talent ensuring values and behaviours are modelled
- Guide business partners on complex payroll situations to achieve desired business outcomes while remaining compliant with local laws and regulations.
- Drive first time quality in leading payroll execution by managing program metrics.
- Help define and track KPIs and ensure performance within targeted measures
- Ensure robust payroll process documentation and training for internal and external teams
- Facilitate the resolution of issues. Engage with payroll platform and partner representatives to align on features, integrations and issue resolutions (pre and post payroll)
- Drive continuous improvements in payroll operations and employees' experience
- Implement stakeholder communication and contact plans
Technical Competencies
- Should have excellent understanding of payroll best practices and in depth knowledge of Australian payroll requirements including tax regulations
- Prior experience with payroll & timekeeping platforms and vendor relationships such as Oracle, CloudPay, WorkDay and ServiceNow
- Ability to understand the big picture and the inter-relationships of all positions and activities in the different HR, Payroll, Timekeeping & Attendance systems, and process including the impact of changes in one area on another area.
- Ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance.
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