Engineering Manager

About Us:

At Tech Mahindra
(
Tech Mahindra | Connected World, Connected Experiences
), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in Ind
ia. U
nder a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

About the role:

Skills: Engineering Manager: Mainframe technologies, Connex, and Assembler programming.

We are seeking an experienced Engineering Manager with strong expertise in Mainframe technologies, Connex, and Assembler programming, combined with deep understanding of the Merchant Acquiring and Payments domain. The role will be pivotal in leading a team of engineers responsible for delivering high-quality, scalable, and reliable solutions that support critical payment switching and acquiring systems.

Key Responsibilities

Technical Leadership:

• Lead and mentor a team of mainframe engineers (Assembler, COBOL, Connex) in delivering high-performance payment solutions.
• Drive design reviews, code quality, and modernization initiatives across the acquiring and switching systems.

Delivery & Operations:

• Oversee production support, incident management, and continuous improvement for Connex and BASE24 systems.
• Ensure operational stability, availability, and performance of payment transaction platforms.
• Manage critical batch processes, deployments, and release cycles within defined SLAs.

Stakeholder & Collaboration:

• Collaborate with business, architecture, and infrastructure teams to ensure alignment between technology capabilities and business goals.
• Work closely with global teams (e.g., NAB/ANZ) to ensure seamless transition, integration, and cultural alignment.

Modernization & Innovation:

• Contribute to modernization initiatives — including migration from legacy mainframe systems to hybrid or digital platforms
• Explore AI/automation opportunities for incident reduction, test automation, and faster release velocity.

People Management:

• o Build and develop a high-performing engineering team with a focus on technical depth, collaboration, and accountability.
• o Drive knowledge management, training, and continuous learning across the team.

Required Skills and Experience

Technical Expertise:

• Strong experience in Connex / Base24, Assembler, COBOL, and Mainframe (z/OS) environments.
• Understanding of ISO8583 message formats, transaction routing, and authorization flows.
• Hands-on experience in debugging, performance tuning, and problem isolation within payment switch systems.
• Familiarity with ACI systems, Card Schemes (Visa, Mastercard), and settlement/reconciliation processes.

Domain Knowledge:

• In-depth understanding of Merchant Acquiring, POS, Switching, and Transaction Processing Systems.
• Exposure to banking and payment ecosystem – including fraud, dispute, and clearing processes.

Leadership Competencies:

• Proven experience managing distributed engineering teams (onshore/offshore).
• Strong delivery management, agile practices, and stakeholder communication skills.
• Ability to define and track engineering KPIs, SLAs, and continuous improvement goals.

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.