Customer Advisor, Leave

2 weeks ago

Dubbo, New South Wales, Australia NAB Full time $60,000 - $80,000 per year

Branch Customer Advisor

  • Branch role based at either Moree, Inverell or Narrabri
  • Be supported to grow your career at NAB
  • Monday, Tuesday, Wednesday & Friday 9:00am – 4:00pm & Thursday 9:00am – 5:15pm

If you are customer obsessed and have proven experience ideally within retail, hospitality, or financial services then we want to hear from you
You read that right, we want to hear from you if you have proven experience in delivering exceptional customer experiences – no matter the industry
Our people are customer obsessed, we put customers at the centre of everything we do to understand their evolving needs and challenges.

Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.

  • We are empowered to make a positive difference in for customers and communities.
  • Everyone is given the opportunity to learn, grow and achieve.
  • We set bold ambitions and clear expectations to get the best customer outcomes.

In this role, you will

  • Support our Moree, Narrabri & Inverell branches by being the first point of contact for our customers.
  • Work with your customers to identify the most suitable products and services that best matches their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.
  • Assist our customers with account opening, unsecured Lending and banking transactions
  • Ensure all customer details are accurate and up to date
  • Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
  • Undertaking ongoing training and development to enhance your career development

What you'll bring:

  • A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.
  • An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.
  • A keen eye for detail that ensures transactions are completed efficiently and accurately

The Hours
The hours of this role are
Monday, Tuesday, Wednesday & Friday 9:00am – 4:00pm & Thursday 9:00am – 5:15pm
A diverse and inclusive workplace works better for everyone
We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

  • HS Advisor

    2 weeks ago

    Dubbo, New South Wales, Australia Real Pet Food Company Full time $90,000 - $120,000 per year

    Do you have a passion for Health and Safety? Do you want to work close to home ? Would you like to step into a business that is STABLE and GROWING where you can develop your career? The Opportunity We are excited to welcome a new Health and Safety Advisor to our beautiful Dubbo Manufacturing site. Reporting to the Site Operations Manager with a matrix...

  • WHS Advisor

    2 weeks ago

    Dubbo, New South Wales, Australia Squadron Energy Full time $90,000 - $120,000 per year

    Squadron Energy is Australia's leading renewable energy company that develops, operates and owns renewable energy assets in Australia.With proven experience and expertise across the project lifecycle, we work with local communities and our customers to lead the transition to Australia's clean energy future.Why work with us?Our goal is to improve the...

  • Senior Environmental Advisor- Copper/ Gold Mine 12 month contract

    2 weeks ago

    Dubbo, New South Wales, Australia Aeris Resources Full time $90,000 - $120,000 per year

    About Us:Tritton is 100% owned and operated by Aeris Resources and forms the cornerstone of our copper production.  Extremely passionate about copper mining and committed to continuing our support of our loyal community in regional NSW, Tritton has an exciting and transformative journey underway, and we are on the precipice of enormous change.As we work to...

  • Customer Attendant

    2 weeks ago

    Dubbo, New South Wales, Australia Transport for NSW Full time $72,000 per year

    You care about creating a seamless experience connecting with communities and teams, no matter where you are in NSW. Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.In this role, you'll:Deliver...

  • Customer Service Team Member

    2 weeks ago

    Dubbo, New South Wales, Australia Bunnings Limited Full time $45,000 - $60,000 per year

    What's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave12 weeks paid parental leave, regardless of genderFun...

  • Finance Manager

    2 weeks ago

    Dubbo, New South Wales, Australia CENTRAL WEST CREDIT UNION Full time $80,000 - $120,000 per year

    Central West Credit Union – Your local banking partnerCentral West Credit Union is a locally-owned financial institution that has been serving the communities of the Central West NSW for almost 60 years. We are dedicated to providing personalised banking solutions and supporting the growth and prosperity of our local region. With a focus on customer...

  • Part-time Senior Customer Attendant

    2 weeks ago

    Dubbo, New South Wales, Australia Transport for NSW Full time $37,000 - $74,500 per year

    You enjoy helping and interacting with all kinds of people.Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.In this role, you'll:Work in the frontline, you will ensure seamless customer experiences...

  • Teacher of Heavy Vehicles OR Mobile Plant OR Agricultural Mechanical

    3 days ago

    Dubbo, New South Wales, Australia TAFE NSW Full time $108,057 - $128,149 per year

    TAFE NSW: A career of life-changing impactTeacher of Heavy Vehicles OR Mobile Plant OR Agricultural Mechanical - Paid to LearnCampus Location: Dubbo1 x permanent full-timePackage range: $108,057 - $128,149. Package includes salary ($95,630-$113,411 per annum) employer's superannuation and annual leave loading (salary offered will be based on...

  • Teacher of Automotive Electrical

    3 days ago

    Dubbo, New South Wales, Australia TAFE NSW Full time $108,057 - $128,149 per year

    TAFE NSW: A career of life-changing impactTeacher of Automotive Electrical - Paid to LearnCampus Location: Dubbo1 x permanent full-timePackage range: $108,057 - $128,149. Package includes salary ($95,630-$113,411 per annum) employer's superannuation and annual leave loading (salary offered will be based on experience).Applications close 11.55pm AEDT...

  • Teacher of Automotive Electrical

    3 days ago

    Dubbo, New South Wales, Australia NSW Government Full time $108,057 - $128,149 per year

    Teacher of Automotive Electrical - Paid to LearnCampus Location: Dubbo1 x permanent full-timePackage range: $108,057 - $128,149. Package includes salary ($95,630-$113,411 per annum) employer's superannuation and annual leave loading (salary offered will be based on experience).Applications close 11.55pm AEDT Wednesday 8th October 2025At TAFE NSW, we are...