Practice Manager, Platform Engineering

• Permanent Opportunity
• Hybrid Work Environment
• Lead a high performing delivery team

About the Role

As a Practice Manager at the Reserve Bank of Australia (RBA), you will be responsible for leading the delivery of critical and strategic projects focused on Platform Engineering. You will develop a delivery practice and uplift standards to improve the quality, consistency, and efficiency of project outcomes, while addressing supporting infrastructure and operational challenges.

Key Responsibilities

• Develop, lead, guide, manage and organise a project delivery team within Platform Engineering to achieve organisational outcomes within agreed timeframes, cost, and success targets
• Effectively manage people with skills development, prioritisation, performance, and leave management, and execute resourcing and recruitment strategies to ensure the practice has the right mix of skills and expertise to meet project needs
• Contribute to the development, improvement, and implementation of policies, standards, systems and processes, ensuring the integrity and suitability of information, disciplined documentation, alignment with industry standards, and achieve high quality across delivery and in the transition to business-as-usual operations
• Manage internal and external stakeholder relationships, ensuring expectations are aligned, blockers are resolved, and vendor contracts and procurement processes are effectively managed
• Identify and respond to issues, risks and opportunities, support collaborative efforts across cross-functional teams and vendors, and ensure appropriate processes and resources are in place to consistently deliver to requirements and service levels

About You

• Experience in people leadership and management, including leading, coaching, developing, and motivating teams and managers with a focus on capability, quality, and assurance for infrastructure operations
• You foster a culture of collaboration, innovation, and accountability
• Strong understanding and technical expertise in Platform Engineering including Cloud, IaC, DevOps, and Infrastructure Automation for bespoke and enterprise-based platform technologies and solutions
• Delivery experience with Azure DevOps, DevSecOps integration, HCP Terraform, hybrid PaaS/IaaS platforms, containers (Docker or AKS), and configuration management tools (Puppet or Ansible) is highly desirable
• Proven experience in project delivery that drives improvements in quality, processes, and reliability
• Strong experience in project delivery and management, including estimation, planning, tracking, reviewing, reporting, issue resolution, influencing, and negotiating
• Deep understanding of Financial/Government (or similar organisation) and area-specific policies and processes with demonstrated ability to monitor and guide on compliance
• Strong understanding and experience of portfolio and project delivery disciplines spanning waterfall and agile techniques, and related methodologies and tools
• Excellent stakeholder engagement skills across seniority levels, with experience representing infrastructure and operations across the Bank or similar organisations

Be More

Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.

Why RBA?

The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.

The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

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