Ecommerce Warehouse Technical Support

2 weeks ago


Collingwood, Victoria, Australia Refurb Rebel Pty Ltd Full time
What You'll Be Doing
  • Product assessment, testing, and basic repairs of laptops and computers
  • Performing data wipes, setup, and packaging ready for dispatch
  • Providing technical and retail support to customers in-store
  • Processing online orders through Shopify and support tickets via Freshdesk
  • Maintaining tidy and organised stock areas
What We're Looking For
  • 1–2 years' experience in technical support, IT, or warehouse environment
  • Confident with Microsoft Office, Freshdesk and Blancco data-wiping tools
  • Strong attention to detail and customer communication skills
  • Physically able to lift laptops and small boxes
  • Positive attitude — ready to learn, have fun, and be part of a growing Aussie business
Why Join Refurb Rebel
  • Casual, supportive, and fun team environment
  • Ongoing training and career development opportunities
  • Staff discounts on refurbished tech
  • Be part of a company making tech more sustainable

Immediate start available — apply now for upcoming shifts



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