Community Service Officer Administration Assistant

Community Service Officer Administration Assistant

(Talent Pool)

Location – Broken Hill Community Corrections

Employment type – Talent pool creation for temporary and ongoing vacancies

Salary - $84,659 - $92,701 pa plus superannuation & leave loading

Your role

As a motivated Administrator, you will assess and refer offenders to community agencies and undertake site inspections to ensure compliance with requirements under the Work Order Program.

Provide administrative and clerical support to the Work Order Scheme by undertaking various duties to ensure the efficient operation of the Work Order Program.

What you'll do

As part of the Community Service Team, the successful candidate will not be limited to the following;

• Conduct induction interviews/work placement assessments and inspections and allocate clients to appropriate agencies through written instructions.
• Identify and induct potential agencies into the work order scheme to ensure there is an availability of agencies to sustain the demand for work orders
• Allocate offenders to suitable work locations and monitor their ongoing attendance and progress at the work location.
• Co-ordinate and maintain computerised and manual attendance records for offenders placed at worksites and collect the hours worked by clients, record data and generate reports.
• Undertake work, health and safety site inspections of agencies to establish suitability for the work order program.
• Manage client and agency enquiries regarding placements, absences, appointments and other general enquiries relating to the work order program
• Prepare relevant papers for in order to assist the Community Service Organiser in court preparations.
• Participate in meetings with Community Service Organiser, Community Corrections manager and field officer to coordinate the operations of the work order program.
• The role is responsible for prioritising his/her workload and task delivery is predetermined by the developed systems and policies as laid down in the procedures manual and local procedural directives of the Community Service Organiser and/or Manager.
• The role is generally is the first point of contact for any enquiries concerning the work order program and exercises discretion in regard to deciding which matters should be referred elsewhere.

You'll be part of a supportive team environment where collaboration and mutual support are key to success. The role promotes a culture of wellbeing through shared responsibility and strong team connection. You'll report to the Community Service Organiser, with overall supervision provided by the Manager, Community Corrections.

What we're looking for

• Sound knowledge of the philosophy and objectives of the Work Order Scheme and relevant acts and regulations.
• Knowledge of Workplace, Health and Safety issues to undertake inspections to establish suitability of the agency for Community Service Work.
• Current driver's licence and have a willingness/ability to drive within NSW.
• Successful completion of the community service training.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account. To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career 
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information?  Visit our website to see more information on Working for us.

We do work that really matters

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community. 

CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.

Broken Hill Community Corrections is a small team that services the greatest geographical span of any office in the state.  The team holds a community caseload, along with managing the Parole Unit attached to Broken Hill Correctional Centre. 

The team consists of staff with varying degrees of experience and due to the nature of the location they have learnt to be flexible and creative when delivering service. This ingenuity expands to community service, programs and remote reporting.

Broken Hill offers both unique geographical challenges and breathtaking local scenery, situated within the traditional lands of the Wilyakali people.  Our Broken Hill office acknowledges and pays respect to the Wilyakali as the traditional custodians of this region.  We are committed to honouring their heritage and fostering a collaborative environment that values cultural respect and community engagement.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date résumé (maximum 5 pages).

Applications close 30 November 2025 at 11:59pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Natalie Steele on or at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Lynsey Allison on or at  

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

The talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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