Licensing & Compliance Officer - Government

1 week ago

Grafton, New South Wales, Australia APG Workforce Full time $60,000 - $90,000 per year

APG is currently seeking an experienced Licensing & Compliance Officer for a 3 Month Assignment within a Grafton Government Sector.

  • Location: Grafton (Cnr Fitzroy & King Streets)
  • $42.26 per hour + Super
  • 35 hours per week (overtime paid at flat rate)
  • ASAP Start (pending checks) | End date: 28 November 2025

About the role

We are seeking a detail-oriented and motivated Senior Sanctions Officer to join our team supporting the NSW Mandatory Alcohol Interlock Program. This is a short-term opportunity created by a team member secondment.

You will play a key role in ensuring compliance with program requirements, providing administrative support, and delivering a high standard of customer service to participants and stakeholders.

What you'll do

  • Perform administration tasks across multiple systems to review and assess participant compliance.
  • Respond to enquiries via phone and email from licence holders, providers, and partner agencies.
  • Accurately process data and records in line with legislative and program requirements.
  • Work collaboratively within a small team to ensure effective delivery of services.

About you

You'll thrive in this role if you bring:

  • Strong attention to detail and problem-solving skills.
  • Excellent written and verbal communication.
  • Ability to quickly learn new systems and processes.
  • Sound computer literacy and confidence using multiple programs.
  • Capacity to interpret and apply legislation.
  • Previous DRIVES experience (desirable, but not essential).
  • A collaborative mindset and ability to work effectively in a small team.

Key stakeholders you'll work with:

  • Service NSW
  • Interlock licence holders
  • NSW Police
  • Interstate licensing authorities
  • Approved alcohol interlock device providers

What we offer

  • Competitive hourly rate + super
  • Monday–Friday, standard office hours (no shift work)
  • Central Grafton office location
  • Supportive and professional team environment

Important information

This role requires full-time office attendance (5 days per week at Fitzroy/King St, Grafton). Work from home is not available for this position.

Apply now to join a team that supports safer communities and makes a real impact.

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