Business Process and Automation Senior Specialist

We are unique

Join an organisation that values your voice, empowers your autonomy, recognises the strength in diversity, and prioritises your well-being while offering attractive remuneration and benefits. Take pride in having a meaningful impact on regional, rural and remote communities while being a pivotal player in the energy industry's future.

About the role

As our Business Process and Automation Senior Specialist, you'll be at the forefront of driving process transparency, optimisation, and automation across Essential Energy. You'll strategically manage process mining and automation capabilities, ensuring our platforms are fit-for-purpose, well-governed, and empower the business to model, analyse, and improve processes. You'll collaborate with stakeholders, lead technical implementations, and champion new technologies to deliver continuous improvement.

This is a 12-month fixed term opportunity and can based anywhere within Essential Energy's operational footprint.

Key responsibilities

• Lead the technical implementation, configuration, and maintenance of process management, mining, and automation tools.
• Design and build attended and unattended bots using platforms such as ARIS and Power Automate, ensuring alignment with enterprise architecture and security protocols.
• Collaborate with business units, contractors, and vendors to define use cases, data sources, and success measures for process mining and automation.
• Establish governance, standards, and support processes for ongoing delivery of process mining and automation services.
• Represent Essential Energy at user groups and vendor forums, sharing and learning from industry experience to drive best practices.
• Extensive experience in process management, RPA platforms, and ARIS administration.
• Strong technical skills in process mining, automation platforms, SQL, scripting, APIs, and system integration.
• Advanced understanding of BPMN 2.0, process governance, and automation lifecycle.
• Excellent communication, project management, and stakeholder engagement skills.
• Bachelor's degree in computer science, Business, Engineering, or equivalent experience.

About You

You're a strategic thinker with a passion for process improvement and automation. With extensive experience in enterprise IT or BPM, you bring strong technical expertise and a collaborative mindset. You thrive in dynamic environments, have a keen eye for detail, and are committed to delivering high-quality solutions that drive business efficiency.

What you will bring:

• Extensive experience in process management, RPA platforms, and ARIS administration.
• Strong technical skills in process mining, automation platforms, SQL, scripting, APIs, and system integration.
• Advanced understanding of BPMN 2.0, process governance, and automation lifecycle.
• Excellent communication, project management, and stakeholder engagement skills.

Required Qualification

• Bachelor's degree in computer science, Business, Engineering, or equivalent experience.

Why Essential Energy

We offer competitive remuneration commensurate with skills and experience and 16.5 % Superannuation.

Essential Energy offers a broad range of employee benefits, providing you access to product discounts, including Qantas Club, Optus and Health Insurance, Health Programs including fitness passport and other benefits such as 26 weeks parental leave. For more information on our benefits, please visit the employee benefits page. We are proud to be recognised as a WORK180 Endorsed Employer for All Women.

An energy network doesn't just keep the lights on… it's a living network that needs to adapt to new and emerging energy generation technologies while still meeting the energy needs of customers.

It requires innovation, commitment, and collaboration to bring people together to solve the energy delivery challenges of the modern world.

Your potential will be realised, and you'll feel a real sense of purpose and satisfaction knowing you have a pivot role to play in delivering the energy of the future to the people who need it today.

For further information please contact Ally Ciske, Manager Enterprise Process Excellence on

Applications close on Sunday 12 October at 11:55pm.

Passionate people. Global thinking. Regional heart.

Building a better energy future.

Essential Energy is committed to building a culturally diverse and inclusive workplace and strongly encourages applicants to apply regardless of gender, age, ethnicity, sexual orientation, or disability. As an organisation, our aim is to champion inclusivity in the workplace and celebrate the difference in all our employees.

At Essential Energy, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to Essential Energy (including alternate formats of application forms or alternate ways for accessibility). To discuss adjustment requirements, please contact or call us on