Application Support Analyst

5 days ago

Melbourne, Victoria, Australia Talent – Specialists in tech, transformation & beyond Full time $90,000 - $120,000 per year

This is a unique opportunity to join a financial services authority which acts as an independent service provider to the government. Working with a highly supportive team you will be involved in supporting the systems to a very high standard.

Key Duties and Responsibilities

  • Provides support & maintenance for applications, identifying issues, evidence gathering, error fixing, testing, installation, and developing additional functionality.
  • Develop new reports and data extracts from existing applications within the control environment defined in the IT policies and procedures using approved tools
  • Liaises with users to develop requirements for software and supporting processes
  • Develops overnight operations support procedures and monitors and participates as necessary
  • Develops technical requirements and guides for software development tools, technologies and techniques
  • Monitors and reviews business continuity preparations and testing for the key applications

Key Requirements

  • 5+ years' experience in application support in a corporate/enterprise environment

  • Extensive experience in technical support of applications, preferably gained from within a financial institution or from a vendor

  • Depth in understanding of the financial markets to enable development of appropriate solutions to user issues
  • Proven ability to understanding data relationships and database analysis
  • Technical proficiency in reporting and analysis.
  • Technical knowledge of Collapso, Wall Street, MSAccess, Yellowfin and SSRS, SQL server T-SQL, SQL server reporting services (SSRS), Python, , and VBA.
  • Ability to manage conflicting priorities and workloads and to ask for assistance / guidance when required
  • Experience providing guidance to end users in the development of spreadsheets and databases and other technologies
  • Strong communication skills, ability to engage with stakeholders and understand their requirements.
  • Business acumen along with technical skills.

If you would like to know more, please contact Milly Kerei-Keepa at / or hit Apply Now

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