Trading Operations Engineer

Introduction

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we're digital, nimble, connected, and united in our vision to create a better way to trade. 

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused. 

You'll find our 550+ team currently across 11 locations and 9 time zones.

The role:

As a Trading Operations Engineer, you'll be the backbone of our trading platforms ensuring system uptime, reliability and seamless trading experiences for our clients. You'll monitor and support our business-critical IT systems, troubleshoot issues and help drive infrastructure projects that keep us at the forefront of fintech.

As our Trading Operations Engineer, your key responsibilities include, but may not be limited to:

• Provide Tier 2 & 3 escalation and operational support across the business
• Monitor trading systems, proxy servers, liquidity hubs and third-party applications
• Configure MT4, MT5 and cTrader trading servers to meet business and regulatory needs
• Ensure the continuous operation of all trading services
• Troubleshoot system issues, manage upgrades and document processes
• Monitor product pricing and resolve pricing issues efficiently
• Complete daily operational tasks as required by the business and regulators
• Collaborate with IT and external technology providers on trading infrastructure projects

About you:

• Bachelor's degree in Computer Science, IT, Finance or related discipline
• At least 1 year of experience in a similar analyst or operations role
• Excellent communication skills
• Hands-on experience with project management tools
• Knowledge of Python and SQL (advantageous)
• Flexibility with work hours, including weekends and shifts
• Commitment to ongoing learning and living the Pepperstone values

Why you will enjoy working with us:

• Competitive salary structure including company bonus scheme

• Genuinely collaborative and friendly culture

• Flexible and hybrid working

• Remote working option - work from anywhere for up to 6 weeks per year, in addition to hybrid working as standard

• Ongoing personal development & learning opportunities

• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave

• 3 paid volunteering days per year & Workplace Giving Program

• Frequent events and celebrations including a standard weekly social

• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne

• Best in class end of trip facilities including bicycle parking, change rooms & showers

• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

More About Pepperstone

We're a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and 

We understand it's important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members' experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

"We are a 2025 Circle Back Initiative Employer – we respond to every applicant".

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.