Implementation Coordinator

2 days ago

Eight Mile Plains, Queensland, Australia Simpro Software Full time $90,000 - $120,000 per year

First Things First - What We Can Offer Yo
u

  • Leave to foster personal connections, health & overall well-being
  • Emloyee Assistance Program
  • Generous Parental Leave Program
  • Paid Volunteer Leave Days
  • Public Holiday Exchange Scheme
  • Delicious, free, chef-prepared lunch daily on site
  • Enjoy up to 4 weeks a year of flexible 'Work from Anywhere' time
  • Talent Referral Program – get rewarded for referring a friend to join our team
  • Casual dress and relaxed office environment
  • Fun team camaraderie and events
  • Opportunities for career progression and development
  • Diverse training & internal networking opportunities across all of our product lines
  • A range of other fantastic benefits
  • Check out our website for more about working at Simpro Group

The Job
At Simpro, we empower trade and field service businesses across the globe with smart, intuitive software solutions. As an Implementation Coordinator, you will play a vital role in ensuring the success of our Implementation team by driving operational efficiency, coordinating and managing critical administrative processes. This role is essential to supporting seamless implementations and delivering an exceptional customer experience in line with Simpro's standards and values.

What You'll Do

  • Manage scheduling, documentation, and administration to support smooth and timely delivery of implementation projects
  • Act as the central point of contact for the Implementation team, ensuring effective communication and workflow between internal teams, partners, and customers
  • Contribute to process improvements and best practices to enhance team effectiveness and customer outcomes
  • Uphold company guidelines, policies, and procedures to ensure consistency and compliance across all activities

What You'll Bring

  • A genuine self-starter who has drive and determination
  • Excellent time management skills
  • Someone motivated by KPI's and targets
  • Analytical and problem solving skills
  • Ideally someone with sales coordination or scheduling experience
  • You will excel if you have an understanding of software adoption processes and an insight into the trades industries

Core values required of all
Simpro
, AroFlo, BigChange & ClockShark
employees:
While experience in the above areas will be highly considered, it's important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply. .

Visit to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

  • Please note, no agencies will be accepted in the recruitment of this role.

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