Practice Manager

About ForHealth

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

The Role

This is a Full Time Practice Manager role in Ballarat and is a great opportunity to support close-knit teams and doctors who are proud of the service they provide to their patients. You will manage and support our employees and Health Care Professionals in this role.

Reporting to the Regional Manager you will be responsible for dealing with all day-to-day operational requirements of running a professional Medical Centre and all aspects of employee management including, talent development, mentoring performance management and centre improvements, and managing the P & L's.

The Tasks

This is a hands-on leadership role responsible for ensuring the smooth day-to-day operations of the medical centre. You'll work closely with staff and stakeholders to maintain high standards of patient care, safety, and service delivery.

• Identify and resolve operational issues while driving continuous improvement

• Monitor clinic safety, compliance, and adherence to SOPs and accreditation standards

• Lead recruitment, onboarding, and ongoing training of staff

• Oversee rosters, budgets, and inventory to support efficient clinic operations

• Deliver exceptional customer service and foster a patient-focused culture

• Facilitate team meetings, performance reviews, and staff development initiatives

• Collaborate with Regional and National Managers and key internal stakeholders

• Support the implementation of new systems, tools, and process improvements

The Successful Candidate

We're looking for a motivated and people-focused leader who thrives in a busy environment. Your experience, professionalism, and supportive leadership style will help shape a positive workplace culture and ensure the success of the centre.

• Proven Leadership and Management experience ideally in the healthcare industry

• Qualification in Business Administration or Diploma of Practice Management preferred

• Strong organisational and time management skills

• Outstanding communication and customer service skills

• A passion for people and a personable approach

• Experience managing multidisciplinary teams in a fast-paced environment

• Proficiency in using clinical software and Microsoft Office Suite

• Ability to adapt quickly to changing priorities and needs

• Conflict resolution and problem-solving skills

• Knowledge of Medicare billing processes or healthcare compliance (desirable)

Perks & Benefits

We're committed to creating a supportive and rewarding workplace. In addition to a competitive salary, you'll have access to a range of benefits that promote health, wellbeing, and career development.

• 20% off Dental treatments

• Fitness Passport – discounted gym access

• 24/7 Employee Assistance Program

• Health insurance discounts

• Potential bonus on top of salary

• Supportive leadership and a strong team culture

The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion. 

If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).