Service and Warranty Specialist

1 week ago


Cremorne VIC, Australia Tesla Full time $90,000 - $120,000 per year

What to Expect

Tesla is looking for a proactive and diligent Service and Warranty Specialist to better support service operations across Aftersales. You will collaborate with frontline Service teams, Sr Management, Customer Service, Technical Support, Service Quality, and other cross departments to validate warranty and service repair orders, manage warranty defective parts, analyze warranty data, and better control warranty costs to ensure the compliance, authenticity, and accuracy of warranty repair orders and in turn give this information to the field teams for improvement in process.

What You'll Do

  • Maintain the daily operation of the warranty business, validate sample sizes of warranty repair order for correctness
  • Provide warranty consultation to the Service and Body Repair centers
  • Analyze regional warranty data & KPIs, and make reports
  • Audit warranty defective parts including parts storage, return and scrap to ensure warranty parts precisely match with its repair orders
  • Correct warranty issues & drive continuous improvement for the service centers
  • Provide improvement plans to ensure compliance

What You'll Bring

  • 3+ Years in Aftersales departments or relevant experience
  • Comprehensive understanding of repair procedures and repair times
  • Proven track record of driving positive change
  • Good data analysis and communication skills
  • Familiar with Microsoft office software

Preferred Requirements:

  • Auto industry related experience
  • Good and quick adaptability skill
  • Good service awareness

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.



  • Cremorne, Australia Tesla Full time

    **What to Expect** Tesla is looking for a proactive and diligent Service and Warranty Specialist to better support service operations across Aftersales. You will collaborate with frontline Service teams, Sr Management, Customer Service, Technical Support, Service Quality, and other cross departments to validate warranty and service repair orders, manage...


  • Cremorne, Australia Tesla Full time

    **What to Expect** Tesla is looking for a proactive and diligent regional Service and Warranty Audit Specialist to better support field operations across Aftersales. You will collaborate with frontline Service teams, Sr Management, Customer Service, Technical Support, Service Quality, and other cross departments to validate warranty and service repair...


  • Cremorne, Australia Tesla Full time

    **What to Expect** Do you have experience working in service operations, logistics, warehousing or material handling? Then this role might be for you! As a Warranty Coordinator you will be responsible for handling all RMA cases, contacting Tesla Certified Installers to agree on delivery of new components and documentation around all of this. You will be the...


  • Cremorne VIC, Australia OPAL. Full time $90,000 - $120,000 per year

    Discover Opal….We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.We stand for innovation, smart solutions, and sustainabilityDiscover the Opportunity….Opal ANZ is an industry-leading paper and packaging business with manufacturing sites across Australia...


  • Cremorne, Victoria, Australia Caleb and Brown Full time $60,000 - $120,000 per year

    Who we are:Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and client-focused...


  • Cremorne, Victoria, Australia Australian Specialist Hub - ASH Medicolegal Full time $120,000 - $180,000 per year

    Company DescriptionAustralian Specialist Hub (ASH Medicolegal) offers an extensive multi-disciplinary service across all areas of compensation and insurance law through our expert team of specialist consultants. Located nationally, we strive to provide the right specialists for any specific case. If you need assistance in finding the right specialist, please...

  • Onboarding Specialist

    2 weeks ago


    Cremorne, Australia Caleb and Brown Pty Ltd Full time

    About Our Company Caleb & Brown is a leading digital currency exchange that provides personal cryptocurrency brokerage services to over 26,000 clients in more than 100 countries. We offer a highly personalised service where clients work directly with a broker who provides guidance and support on a wide range of cryptocurrency assets. We offer a unique,...

  • Technical Specialist

    2 weeks ago


    Truganina VIC, Australia Genuine Parts Company Full time $60,000 - $80,000 per year

    Technical Sales & Support Rep for Runva Winches in Truganina. Provide expert support, warranty management, sales processing & customer service.Runva Winches is a leading provider of reliable and innovative winching solutions for off-road enthusiasts, trade professionals, and various industries across Australia. We pride ourselves on quality, innovation, and...


  • Cremorne, Australia Reece Group Full time

    Service Desk Support Specialist **The Reece name is probably best known for plumbing. But we’re much more than that!!** As part of Reeetech, you’ll join a 250+ strong team that handles everything from Product Management and Engineering to Data and AI. We’ve built a world-class product and design culture. Collaborative, non-hierarchal, diverse, and...


  • Cremorne, Australia Caleb and Brown Pty Ltd Full time

    **Who we are**: Caleb and Brown, headquartered in Melbourne Australia, has grown in the last nine years to become one of the leading cryptocurrency brokerage firms globally. By fostering a culture of crypto experience married with professional services, we are building the bridge to the traditional financial world. We are seeking a motivated and...