Quality Improvement Manager

Lead Quality, Drive Safety, Make a Difference – Join HNELHD as our Quality Improvement Manager

Employment Type: Temporary Full Time until December 2026

Position Classification: Health Manager Level 2

Remuneration: $114,251 - $134, % Super + Salary Packaging

Hours Per Week: 38

Requisition ID: REQ628681

Location: Armidale Hospital

Closing date: 11th of January 2026

Hunter New England Local Health District (HNELHD) is seeking an experienced and motivated Quality Improvement Manager to lead and coordinate best-practice quality and safety systems at Armidale Hospital.

This key leadership role is responsible for facilitating the implementation, monitoring and compliance of NSW Health and HNELHD Quality Frameworks, including the National Safety and Quality Health Service (NSQHS) Standards. Working closely with clinical and operational leaders, the role supports continuous improvement, accreditation readiness, and a strong culture of clinical governance and patient safety.

Key Responsibilities

• Act as the local resource person for all aspects of quality improvement across Armidale Hospital and Peel Rural Health Services
• Lead, coordinate and drive quality improvement initiatives aligned with NSW Health and HNELHD frameworks
• Deliver staff education and training in quality improvement methodologies
• Provide expert advice to clinical and corporate teams on best-practice quality improvement approaches
• Support external review and accreditation processes through coordination, advice and reporting
• Participate in District and local quality, safety and governance committees and networks
• Analyse and interpret quality and safety data to inform decision-making
• Prepare regular and ad hoc reports for site and sector leadership

About You

You are an experienced quality improvement professional who is passionate about strengthening clinical governance, supporting accreditation, and driving sustainable improvements in patient safety and care.

• Tertiary qualifications in a health-related discipline
• Demonstrated high-level experience in quality improvement within a healthcare setting
• Strong understanding of clinical governance principles and the NSQHS Standards
• Proven ability to lead, influence and support multidisciplinary teams to achieve quality outcomes
• High-level communication, education and presentation skills
• Ability to analyse and interpret quality and safety data to inform decision-making
• Proficient in the use of computer software applications
• Eligible to drive in NSW

Why HNELHD?

Hunter New England Local Health District offers a supportive, flexible and innovative working environment. Enjoy the lifestyle benefits of the Manning region while making a real difference to your community.

We offer:

• Monthly Allocated Day Off (ADO) for full-time employees
• 4 weeks annual leave (pro-rata for part-time)
• Paid parental leave (for eligible employees)
• Salary packaging – up to $11,600 + novated leasing options
• Fitness Passport – discounted gym memberships for you and your family
• Employee Assistance Program (EAP) for staff and their families
• Opportunities to collaborate with diverse clinical and non-clinical teams
• A commitment to sustainable healthcare and cultural respect

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Stephen Joyce on

Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit:

Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit:

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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