Collections Officer

4 days ago

Tullamarine Victoria, Australia Robert Half Full time $60,000 - $80,000 per year

The Company

An exciting opportunity to join a growing technology company in Melbourne's northern suburbs as a Collections Officer. This is a full-time, onsite role (Monday to Friday) suited to someone who thrives on driving results and enjoys getting into the detail to clean up aged receivables.

The Role

You'll take ownership of a significant build-up of overdue accounts, working closely with customers to recover outstanding payments while maintaining strong relationships. This is a hands-on position requiring resilience, strong communication skills, and a proactive approach to debt management.

  • Manage a portfolio of overdue accounts and follow up outstanding payments via phone and email
  • Reconcile customer accounts and resolve billing disputes promptly
  • Negotiate payment arrangements and ensure adherence to terms
  • Monitor debtor ageing reports and escalate high-risk accounts
  • Liaise with internal stakeholders (Finance, Sales, and Customer Service) to resolve issues impacting collections
  • Assist with process improvements to prevent future debt build-up

Your Profile

  • Proven experience in collections, credit control, or accounts receivable
  • Confident communicator with strong negotiation skills
  • High attention to detail and ability to manage competing priorities
  • Experience in the technology or services sector highly regarded
  • Comfortable working 5 days onsite in a fast-paced, collaborative environment

Apply Today

Please send your resume by clicking on the apply button.

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