
Workshop Controller
2 days ago
We have an exciting opportunity for a Workshop Controller to join our team at Norris Volkswagen, Kedron. Our current Workshop Controller will be heading off to new adventures at the end of this year and to ensure we have the right person onboard this position will commence as a hybrid role. You will work a few days a week as a Technician/Quality Controller and 2 days a week in workshop control before transitioning to be our fulltime Workshop Controller.
At Eagers Automotive we are working towards our vision of being Australia's most admired Automotive Group and we have the talent to make it happen, along with 110 years of rich company history as a legacy. With over 8,000 employees across Australia and NZ, a footprint in every capital city- there are endless options for progressing your career. We are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.
About this role:
· Lead the workshop team
· Create a positive workplace environment
· Coach and mentor workshop staff
· Customer interactions and road-testing
· Quality control
· Sign off on quality control documentation
· Adhering to checklists and strict quality control standards
· Comply with manufacturer KPIs
· Work with management to achieve business KPIs and targets
· Ensuring that all services and repairs conform to Company and Manufacturer standards
· Keeping technicians and detailers accountable for quality of work
· Oversee vehicle repair, procedures and warranty claims
Must haves:
· Cert III light vehicle automotive
· Minimum 5 years post trade qualification
· Dealership Experience highly regarded
· Ability to demonstrate leadership qualities in a busy fast paced environment
· Ability to interact and engage with Customers
· Team orientated
· Driven to maintain a high standard and reach KPI targets
What's on offer:
· An attractive salary package
· Exposure to the latest and greatest way of servicing - be at the forefront of industry change
· Work alongside a team & manager committed to your professional success and development
· Ongoing Brand training
· Access to ongoing professional development and career progression within a national leading organisation
· Discounted health insurance
· Employee purchase policy
· Discounted finance and insurance
As part of Eagers Automotive, we strongly believe in our Core Values:Integrity | Inclusiveness | Owner's Mindset | Agility
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