Membership Sales Manager

Lead the sales team to achieve targets and build relationships in the community
Iconic brand with premium facilities at St Leonards. Boutique meets world class
Free gym membership, discounted PT, discounts with retailers + more
Who are we?

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.

We are part of the Virgin group of companies worldwide and launched our Australian business in 2008 with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne.

Located in St Leonards Square and spread across 1,158 sqm, our St Leonards club is your go-to location for work, rest and play on the lower North Shore. Inside you'll find purpose-built spaces for Boxing, Reformer Pilates, Yoga and Grid Training (HIIT), plus a gym with strength, cardio and functional training zones. We've also catered for your post-workout-self, with luxury changeroom amenities including Dyson Supersonic hairdryers, ghd straighteners and Apelles products. It's the experience your workout deserves.

Your gig

Reporting to the Club Manager, you'll lead the sales team to achieve targets and build relationships in the community. It's about planning and directing sales activities to ensure total member satisfaction.

In a nutshell:

You'll plan and direct the activities of the sales team ensuring all are motivated to attain sales targets (prospect calling, retention calling, external activations and following up referrals and leads).
You'll ensure a flawless experience for each new member by providing a non-intimidating sign-up process and a thorough set-up so they don't incur any bumps in their first attendance.
You'll partner with the Club Manager to negotiate major deals within guidelines, maintaining contact with key corporates and identifying and steering opportunities for further growth.
You'll report actual performance to budget, with variance analyses and revised projections.
You'll coach, develop and motivate the sales team to achieve agreed sales and saves targets.
You'll ensure every member has an exceptional leaving experience that is focused on providing relevant solutions and recommendations in order to increase save volumes.
You'll stay on top of sales admin to ensure seamless administrative processes.

All about you

You have 2+ years of relevant sales leadership experience, and flexibility to work a non-traditional schedule. You may also have experience within the fitness sector. A+ for you.
You have aligned experience. You're an effective manager with strong leadership and motivational ability. You're comfortable with the entire sales cycle and thrive on exceeding performance targets.
You're nurturing and people focused yet driven to succeed and have a proven track record of delivering sales results.
You love thinking of creative ways to generate new business and build local relationships (you may also have some corporate sector experience).
You have a can-do approach. You think on your feet. You're motivated to find solutions and always consider the business impact. You easily move between tactical work and big picture work
You love to teach your team sales techniques and you get a kick out of goal setting and getting people to those I did it moments.

What you'll get from us

A brand built on a human touch with a playful side
A culture that's all about inspiring people to live an active life
Performance incentive and a place on the club leadership team
A free membership for you (and your buddy) to workout at our clubs
Discounted personal training
Special deals with our retail and service partners
Paid parental leave to spend time with your new little human
Regular personal and professional development
Confidential 24-hour support via our employee assistance program
We like to be normal, not formal

These opportunities don't come up often... especially with Virgin. Be part of something meaningful and apply now.

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