Parts Interpreter

19 hours ago

Kunda Park, Queensland, Australia Suncoast Truck Spares Full time $60,000 - $80,000 per year

About the role

Suncoast Truck Spares is seeking an experienced Parts Interpreter to join our team in Kunda Park, Queensland. As a full-time Parts Interpreter, you will be responsible for providing expert product knowledge and exceptional customer service to our diverse customer base. This is an excellent opportunity to work for a leading provider of heavy vehicle, truck & trailer parts and accessories.

What you'll be doing

  1. Processing phone, counter, and internet orders to ensure timely fulfilment
  2. Accurately identify, quote and supply truck and trailer parts to our customers
  3. Assisting with merchandising and display of products to create an engaging retail environment
  4. Building customer relationships and rapport
  5. Assist the warehouse and team members as required to ensure a smooth customer experience
  6. Collaborating with the broader team to identify opportunities for product expansion and improvement

What we're looking for

  1. Proven experience as a Parts Interpreter or in a similar customer-facing role ideally within the heavy vehicle industry
  2. Strong mechanical knowledge and the ability to quickly identify the right parts and accessories to meet our customer needs
  3. Excellent communication and interpersonal skills, with the ability to build rapport with a diverse customer base
  4. Strong problem-solving and decision-making skills, with the ability to work autonomously
  5. A passion for providing exceptional customer service and a commitment to continuous improvement
  6. Proficient computer skills including use of Office 365 apps, parts catalogues, inventory management systems
  7. Relevant qualifications in automotive parts, diesel mechanics or a related fields would be highly regarded

What we offer

At Suncoast Truck Spares, we are committed to the development and wellbeing of our employees. We offer a competitive salary, ongoing training and development opportunities, and a supportive, collaborative work environment. You'll also enjoy access to a range of employee benefits, including discounts on automotive parts and accessories.

About us

Suncoast Truck Spares is a leading provider of high-quality truck and trailer parts and accessories, serving a diverse customer base on the Sunshine Coast. With over 100 years of combined industry experience, we take pride in our reputation for exceptional customer service and product expertise. Our team of dedicated professionals is committed to helping our customers find the right solutions for their heavy diesel and commercial needs.

Apply now to join our team and take the next step in your career as a Parts Interpreter.

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