Knowledge and Capability Development Officer

About the role:

The Knowledge and Capability Development Officer provides critical coordination and delivery support to system-wide learning and capability-building initiatives across Safer Care Victoria. Working under the direction of the Manager, Knowledge and Capability Development and supporting the Senior Knowledge and Capability Officers, the Officer assists with the development, preparation, and implementation of education materials, events, and resources designed to strengthen safety, governance, and quality improvement capability across Victoria's health services.

The Officer supports the operational and logistical components of education delivery, including scheduling, communications, stakeholder liaison, and resource production. The role also contributes to drafting communications, managing content updates, and supporting the effective roll-out of system learning resources such as guides, toolkits, and frameworks.

The Knowledge and Capability Development Officer works collaboratively across SCV teams to ensure activities are aligned with strategic priorities and responsive to the needs of health services, clinicians, boards, and other system partners. The role assists in collecting and organising data and feedback to support evaluation and continuous improvement of learning initiatives.

This role is ideal for someone with strong organisational skills, attention to detail, and a commitment to improving patient safety and system capability through education. It provides an opportunity to work closely with senior educators, clinical governance experts, and system partners in a dynamic, purpose-driven environment.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

• A relevant qualification in Health Administration, Public Health, Safety Science, Behavioural Science, or a related discipline is desirable.
• Equivalent professional experience supporting the coordination of safety and quality priorities or health system activities would be advantageous.
• Additional formal training in adult learning, project management, healthcare improvement, or clinical governance would be advantageous.
• Experience supporting the delivery of training, education programs, or learning resources-ideally in a healthcare, government, or quality improvement setting.
• Familiarity with safety and quality principles, clinical governance, or healthcare systems is desirable but not essential.
• Strong coordination skills, with the ability to manage documentation, event logistics, and stakeholder engagement tasks effectively.
• Confidence using digital platforms (e.g. Microsoft Office, SharePoint, learning management systems) to support education and resource delivery.
• A commitment to person-centred care and continuous learning, with an interest in improving healthcare through education and collaboration.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the `Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

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