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Social Engagement Coordinator

2 weeks ago

Melbourne, Victoria, Australia Easygo Full time

If you love connecting with people online and bringing communities to life, join us as Stake's Social Engagement Coordinator and be the voice of the brand across our socials

What's in it for you?

Engage in social media initiatives that connect our brands with players worldwide. Collaborate with cross-functional teams to turn insights into creative campaigns and meaningful interactions. Build your expertise in community engagement and social media strategy while fostering a vibrant, loyal player base.

Your role with us:

As our Social Engagement Coordinator, you will be the voice of the Stake brand online, engaging with players across social platforms and forums. Collaborating closely with the marketing team, you'll uncover unique engagement opportunities and respond to user-generated content. From spotting brand risks to supporting competitions, you'll help foster an engaging community where players feel heard and valued.

Please Note: We believe in the value of in-person collaboration This is a full-time, on-site role at our Melbourne CBD office, where you'll work closely with our dynamic team to drive innovation and growth.

Who are we?

Easygo is the Australian powerhouse behind some of the most popular brands within the iGaming industry, including Stake, KICK and Twist Gaming.

Stake is the world's most popular online casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with KICK, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 600+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today

What you will do:

  • Commenting and moderation of all social media platforms.
  • Monitor and report brand mentions, captions, tone of voice, reporting UGC, and trend opportunities to respond to verbally across social platforms.
  • Collaborate on upcoming marketing beats on unique commenting opportunities.
  • Have a good understanding of Internet culture.
  • Moderation of the Stake Community Forums.
  • Creating unique ways of engaging with customers.
  • Identify brand risks and share insights with the Community and Social Media Manager.
  • Use social listening tools to find trending topics and engagement opportunities in real time.
  • Identify content where branded responses could gain visibility and track competitor engagement strategies.
  • Assist with competition preparation and payouts.

What you will bring:

  • Knowledge of current internet culture, memes, and trending topics
  • Experience with crisis communication and reputation management
  • Familiarity with influencer outreach and community building strategies
  • Basic graphic design skills for creating engaging visual content
  • Experience with customer service or community support roles
  • Experience with social listening tools (Hootsuite, Sprout Social, Brandwatch, etc.

Bonus points if you also have:

  • Bachelor's degree in Marketing, Communications, Public Relations, or related field
  • Analytical mindset with interest in social media metrics and performance data
  • Sports, gambling and cryptocurrency knowledge
  • Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira

Some of the perks of working with us:

Office Perks & Environment

  • In-house baristas serving free coffee, fresh juices and smoothies
  • Daily catered breakfast and regular company-wide events
  • Snack walls and drink fridges on every floor
  • Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

  • Access to our Employee Assistance Program for you and your loved ones
  • 9,000+ courses on our Learning & Development platform
  • One paid volunteer day per year
  • Weekly Wednesday massages by professional masseuses

Team Connection & Rewards

  • Team budgets for lunches and activities to celebrate achievements
  • Social sports teams and participation in Corporate Games
  • Easygo branded swag
  • Birthday and work anniversary gift vouchers, plus a chance to win prizes

Events & Experiences

  • Company-wide talks with key partners such as Everton FC and Team Sauber in Formula 1
  • Office visits from big-name streamers
  • Meet Ambassadors like Alex Pereira, Israel Adesanya
  • Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We're a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

Come as you are. Be part of something bigger. Click play on your career today.