Retail Assistant

6 days ago

Smeaton Grange, New South Wales, Australia Pickles Schoolwear PTY LTD Full time

Customer Service Retail Sales Schoolwear - Smeaton Grange

Casual Position- Permanent Part-Time considered

Pickles Schoolwear is currently seeking atalented Retail Assistant for 3-4 days.

Tuesday, Thursday and Saturday, other days are flexible to be negotiated. You will be based in the Smeaton Grange Retail Store. As part of our Retail Team, you will be an integral part of our growing business, with a strong focus on customer service, and the ability to multitask is essential. To join our dynamic team of professionals, you will need the following attributes.

The responsibilities of the position are as follows, but not limited to;

  • Deliver a positive Customer Service experience across all touch points, including in-store, online and via phone.
  • Availability to work Tuesday, Thursday and Saturday with flexibility for other days during busy Back to School periods.
  • Efficiently and accurately process sales on the POS system, including exchanges/returns as well as online orders.
  • Accept deliveries, unpack and arrange stock, replenishing fixtures and stocktaking – lifting is required.
  • Maintain and follow administration processes and systems with accuracy and attention to detail.
  • Follow measurable Key Performance Indicators (KPI'S)
  • Ensure store presentation is maintained with daily cleaning and uphold visual merchandising standards for the store and any displays.

To be successful in this position you will need the following skills;

  • Proficient computer skills in POS, Excel, Word and Email programs.
  • Customer service focus with friendly helpful attitude and willingness to 'go the extra mile'.
  • Strong communication skills both written and verbal with the ability to multi task and follow up.
  • Required to be flexible and adaptable for working in a fast paced, changeable environment.
  • Able to work independently or as part of a team.
  • Should be of smart appearance and have a can-do attitude.
  • Be able to stand for long periods with lifting involved.
  • Working with children check.
  • A driver's Licence is a must with a good driving record.
  • Experience in the fashion/clothing industry is highly regarded.
  • Flexibility with hours during busy periods and rotating Saturday Roster.

Our staff are our most important asset and we are looking for a candidate to grow with our company. We thank you in advance for your interest in this position; however, we will only contact candidates with suitable experience.

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