ServiceNow Architect

2 weeks ago

Melbourne, Victoria, Australia Capgemini Full time $120,000 - $180,000 per year

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description
  • Provide expertise and delivery of ServiceNow based consulting initiatives 
  • Communicate technical problems and solutions to both technical and non-technical audiences 
  • Ability to convey complex technical concepts in understandable business terms  
  • Participate in business stakeholder workshops and showcases  
  • Provide Subject Matter Expertise
Experience required
  • Knowledge of best practice OOTB ServiceNow ITSM and/or other relevant ServiceNow application configuration (CIS ITOM)  
  • Experience in providing creative solutions to business problems and working with ServiceNow, IT Service Management (ITIL) processes including Asset Management, metrics and key performance indicators 
  • Team collaboration and communication skills 
  • Excellent documentation and presentation skills 
  • Ability to mentor/lead junior team members

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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