Chief Operating Officer

About the Role

The Chief Operating Officer (COO) is a key executive leader, primarily responsible for driving the organisation's operational excellence.

The newly created Chief Operating Officer position (COO) reports directly to the CEO and is accountable for the effective delivery of operational and service functions across the organisation. Through a collaborative and values-driven lens, the COO provides strategic and operational leadership to ensure services are high quality, customer-focused, financially sustainable, and compliant with all regulatory and safeguarding requirements.

The COO drives excellence in service delivery, builds organisational capacity and capability, and fosters a culture of innovation, accountability and continuous improvement to support the long-term sustainability and growth of the organisation.

Key elements of the role include:

• Strategic Leadership over the organisation's operations, modelling integrity, accountability, and values-based decision-making.
• Oversee the effective delivery of services ensuring they are customer-centred, safe, high quality, and accessible within the bounds of contractual, funding, and compliance requirements.
• Ensure financial sustainability through robust planning, budgeting, monitoring and driving organisational performance.
• Deliver quality, safeguards & care governance through the promotion of a culture of quality and accountability.
• Safety & people management that prioritises wellbeing, professional growth and workforce planning.
• Service development & innovation with the development of new services, programs and models of care.
• Stakeholder & community engagement in order to foster strong, collaborative relationships with government, sector bodies, community partners and advocacy groups.
• Oversee the management of risk & governance frameworks to ensure operational integrity and compliance.
• Deliver customer safeguards & wellbeing through a human rights-based approach.
• Drive effective use of ICT and digital solutions to improve service delivery and workforce performance.

About the Business

Our client WA Blue Sky, is a very successful SME in the WA disability services sector offering a wide range of high-quality disability services across Perth in which each person's individuality is respected.

By working with our client, you are partnering with an organisation whose skilled and experienced employees consistently deliver high quality and individualised services in a work environment of respect and mutual support.

Our client believes finding people with the right values is important. This helps you fit in well with the organisation and the customers and makes for a more positive workplace for everyone.

Building on a long-term legacy of high-quality service, our client, under the leadership of their new CEO, is focused on delivering growth and innovation to the business while staying true to the customer family focused roots of the organisation.

About You

WA Blue Sky is seeking someone to bring new ideas and a passion for delivering high quality, customer focused services. With a values-led, team and collaboration focused environment, WA Blue Sky is a place where you will enjoy working together for a common goal. Our ideal candidate is a current Chief Operating Officer or a senior leader looking for an opportunity to step up and showcase their executive leadership potential. If you are a strategic leader with a proven track record of driving innovation, managing change and supporting business growth, we're keen to talk to you.

You bring:

Qualifications:

• Qualifications in Business, Management, Health, Disability Services, or related discipline (essential).
• MBA or equivalent highly desirable.

Essential Criteria:

• Minimum 5 years of significant executive leadership experience in complex, multi-site, customer-focused organisations.
• Proven ability to lead operational and service delivery functions
• Demonstrated success in driving organisational performance, continuous improvement, and team development, including leading change and organisational transformation.
• Strong financial management skills and commercial acumen, with the ability to balance strategic and operational priorities.
• In-depth understanding of governance, regulatory compliance and risk management.
• Proven success in fostering a culture of innovation, accountability, collaboration, and person-centred practice.
• Exceptional interpersonal, negotiation, and stakeholder engagement skills.
• High-level strategic thinking, analytical, and problem-solving capability, with the ability to translate strategy into operational results.

Desirable Criteria:

• Experience in disability, aged care, health, or community services.
• Experience in a similar COO or senior executive role.

Essential Pre-Employment Requirements

• Right to Work in Australia
• NDIS Worker Screening Check
• Current Australian Driver's Licence
• Current year Influenza Vaccination

Benefits

• Competitive Salary including a fully maintained motor vehicle
• Salary Packaging: Access to not-for-profit salary tax benefits
• Flexible Working Arrangements:

Apply Today

If you are a dynamic, people-focused leader ready to shape the future of a growing organisation, we want to hear from you.

For enquiries, contact John Broweleit, Managing Director at

To apply, submit your resume and cover letter via the 'Apply' link or at:

Applications close COB on Friday the 17th of October.