Hotel Services Manager

16 hours ago

Camberwell, Victoria, Australia Lynden Aged Care Full time $60,000 - $90,000 per year

Lynden Aged Care is a stand-alone, community owned not-for-profit organisation providing residential aged care to 102 residents as well as accommodation in 6 independent living units. At Lynden Aged Care, our mission is to provide high quality residential aged care and services to older people in an appropriate, well appointed and safe residential aged care environment and to support those living in our ILUs. We believe that all older members of the community should have access to care and services in a residential aged care facility which respects their privacy, dignity and independence and enhances their quality of life.

We are seeking an experienced Hotel Services Manager to join our dynamic team on a full time basis Monday to Friday to lead the Catering team.

Duties will include, but not limited to:

  • Compliance with all aspects of food preparation and cooking, presentation, and meal service.
  • Prepare special diets in accordance with dietician and/or Clinical Services Manager guidelines (e.g. diabetic, HEHP, Gluten Free etc.).
  • Prepare and present meals within a set timeframe to ensure freshness and food safety. Meals are served at the optimum temperature for consumption and in accordance with the food safety plan.
  • Responsible for ordering appropriate quantities of kitchen products/supplies through approved providers and checking order upon receipt.
  • Direct and supervise catering employees in their duties and ensure compliance with shift duty lists, outlined responsibilities, Lynden's Food Safety Plan and policies and procedures.
  • Appraise and facilitate the learning needs of the catering employees.
  • Liaise with residents to check that the catering meets their needs. Respond to feedback, compliments, and complaints in a timely and effective manner.
  • Chair the Food Focus (or similar) meetings to discuss food services.
  • Ensure the service meets and exceeds the level of compliance required under the Aged Care Quality Standards (Quality Standards) for accreditation.
  • Ensure cleaning schedules are adhered to and reviewed regularly and that accurate records are maintained for quality and HACCP purposes.
  • Support and act as a role model to all employees.
  • Ensure a high standard of personal hygiene and be professionally attired in the chef uniform. Hospitality employees must also maintain this standard and comply with the uniform policy.

The ideal candidate will have:

Essential:

• Certificate III in Commercial Cookery or equivalent.

• Minimum of four years' experience as a cook in a bulk catering operation.

• Demonstrated knowledge of kitchen operations.

• Qualified food safety supervisor.

• Good organisation and management skills.

• Advanced verbal and written communication skills.

• Ability to work with minimal supervision.

• Ability to implement improvements to work practices.

• Able to apply performance management procedures as required.

• Previous experience as a Chef/Cook in aged care.

• Knowledge of dietary requirements of the elderly.

Desirable:

• Additional qualifications in Commercial Cookery/Management.

A home which is open and inviting environment with happy residents, happy staff and happy relatives.

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